At a Glance
- Tasks: Assist customers with account and technical issues via phone, email, chat, and social media.
- Company: Fasthosts, a leading tech support provider with a focus on customer satisfaction.
- Benefits: Hybrid working options, commission on upsells, and a comprehensive development programme.
- Other info: Flexible weekend shifts and excellent career growth opportunities.
- Why this job: Join a dynamic team and enhance your technical and customer service skills.
- Qualifications: Strong communication skills and prior call centre experience preferred.
The predicted salary is between 25000 - 32000 £ per year.
Fasthosts is hiring a Customer/Technical Support Specialist to assist customers with account and technical issues across phone, email, chat and social media.
The role offers hybrid working options, a three-month development program, and commission on upsells; training provided to develop technical and customer service skills.
You should be comfortable with weekend shifts and a rotating pattern; prior call centre experience and strong communication are valued.
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24/7 Tech Support Specialist – Hybrid Role employer: Webhosting
Megaport is an exceptional employer that fosters a dynamic and collaborative work culture, ideal for those looking to make a significant impact in the EMEA sales landscape. With a strong focus on employee growth and development, we offer ample opportunities for professional advancement while providing a supportive environment that values innovation and teamwork. Located in the vibrant United Kingdom, our team enjoys a unique blend of flexibility and engagement, making it a rewarding place to build your career.
