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For Companies At a Glance
- Tasks: Engage with users globally, providing support for innovative VR technologies.
- Company: Join Concentrix, a leading company in virtual reality and customer support.
- Benefits: Enjoy a competitive salary, perks, and opportunities for personal development.
- Why this job: Be part of a dynamic team, enhance user satisfaction, and explore cutting-edge VR experiences.
- Qualifications: Fluent in English and Italian, with social media support experience preferred.
- Other info: Work full-time at our Belfast VR Hub, with a focus on career growth.
The predicted salary is between 21600 - 32400 £ per year.
Apply Now
Job Title
Social Media Advisor – Italian
Job Description
Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences.
- Location: Permanently site based, at our Belfast VR Hub (BT1 3NR).
- Hours: 40 hours paid production scheduled between 6am – 7pm, Monday to Sunday.
- Salary: £27019.20 per annum + additional perks and company benefits to help support your unique lifestyle.
- Must be fluent in English and Italian (B2 CEFR level)
What You Will Do In This Role
Our team connects and engages with users on a global scale, via a range of communication channels, to provide support on an array of innovative VR technologies and products.
Working as part of a dynamic, team-focused environment, you will help drive User satisfaction by:
- Provide resolutions to general or individual users.
- Help identify opportunities to reduce customer effort.
- Constantly monitoring social media, forum channels and product review platforms.
- Providing engagement activity support.
- Create and promote engaging responses that encourage participation.
- Develop user-generated content.
- Actively working to identify and implement opportunities to cross leverage self-service content across digital channels.
Your Qualifications
Concentrix is a great match if you:
- Have professional experience or an in-depth understanding of social media support
- Fluent in English and Italian (B2 CEFR level)
- Have the availability to work 5 days per week, between 6am – 7pm
- Typing speed 55 WPM and accuracy of 95%
- Experience or interest in virtual reality gaming is desirable
Career growth and personal development
This full-time position is a great opportunity to expand your career and experience the power of what’s next while developing “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
GBR Belfast – Maysfield
Language Requirements
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Apply Now #J-18808-Ljbffr
Social Media Advisor - Italian employer: Webhelp Enterprise
Contact Detail:
Webhelp Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Advisor - Italian
✨Tip Number 1
Familiarise yourself with the latest trends in social media, especially those relevant to the gaming and VR industry. This knowledge will help you engage more effectively with users and demonstrate your passion for the role during any discussions.
✨Tip Number 2
Practice your Italian language skills, focusing on social media terminology and customer support phrases. Being able to communicate fluently in both English and Italian will set you apart from other candidates.
✨Tip Number 3
Engage with the company's social media channels before applying. Commenting or sharing insights can showcase your enthusiasm and understanding of their brand, making a positive impression even before the interview.
✨Tip Number 4
Network with current employees or others in the industry through platforms like LinkedIn. They can provide valuable insights about the company culture and the role, which can help you tailor your approach when you apply.
We think you need these skills to ace Social Media Advisor - Italian
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social media support and any familiarity with virtual reality technologies. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social media and VR. Mention your fluency in English and Italian, and provide examples of how you've successfully engaged users in previous roles.
Showcase Your Skills: In your application, emphasise your typing speed and accuracy, as well as any specific tools or platforms you’ve used for social media management. This will help demonstrate your readiness for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Webhelp Enterprise
✨Showcase Your Language Skills
Since fluency in English and Italian is crucial for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or respond to questions in both, so practice speaking clearly and confidently.
✨Familiarise Yourself with VR Technologies
Having a solid understanding of virtual reality gaming and technologies will set you apart. Research the latest trends and products in the VR space, and be ready to discuss how they relate to social media engagement and user support.
✨Prepare Examples of Social Media Engagement
Think of specific instances where you've successfully engaged users on social media or provided support. Be ready to share these examples, highlighting your problem-solving skills and ability to create engaging content that encourages participation.
✨Demonstrate Teamwork and Adaptability
This role requires working in a dynamic team environment. Prepare to discuss your experiences collaborating with others and how you adapt to changing situations. Highlight any previous roles where teamwork was essential to achieving goals.
