At a Glance
- Tasks: Support and secure network infrastructure across EMEA, ensuring optimal performance and security.
- Company: Join Concentrix, a global leader in customer engagement services, dedicated to diversity and talent.
- Benefits: Enjoy flexible workplaces, competitive salary, private medical plans, and paid learning days.
- Other info: This is a remote-first role, perfect for tech enthusiasts ready to innovate.
- Why this job: Be part of a cutting-edge tech team shaping the future of customer experience.
- Qualifications: 2-5 years experience with Cisco, Fortinet, and Palo Alto; CCNA or CCNP certification preferred.
The predicted salary is between 36000 - 60000 £ per year.
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Job Title
Network Engineer II
Job Description
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you! If you have an interest in improving business performance for the world\'s best brands in over 70 countries spanning 6 continents, we would love to discuss career opportunities with you.
Are you ready to reimagine the world? Does working for a company that invests in the future and is inspiring in the marketplace intrigue you? Are you bold in your decisions, and do you have contrarian views on how to run a business? Are you passionate about continuing to improve your capabilities? Concentrix provides eligible employees with various benefits, including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits vary by country/region.
In our Information Technology and Global Security team, you will deliver cutting-edge technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with top professionals to design, implement, and strategize IT, security, application development, innovation, and solutions in today\'s hyperconnected world. You will be part of the core technology team shaping the future of CX. We are a remote-first company seeking the best talent worldwide.
The Network Engineer supports and secures infrastructure across Concentrix\'s EMEA enterprise. Responsibilities include planning, installing, configuring, maintaining, supporting, and optimizing network and security hardware, software, and communication links, including upcoming security offerings. The role reports to the Group Manager in Global Network.
Main Responsibilities
- Contribute positively to knowledge transfer, inspiring and building a creative, high-performing team
- Provide network support for EMEA locations, including 24x7x365 support with regional on-call rotation
- Support Cisco, Palo Alto, Fortigate hardware implementations
- Design and implement new network and security products, collaborating with the Core Network team to ensure proper integration
- Document services and perform handovers for in-service delivery
- Follow Service Transition and Change Control procedures
- Ensure compliance with PCI, ISO27001, and internal client procedures, including handling and protecting client information and reporting security events
- Manage technical changes to Cisco, Fortinet, and Palo Alto hardware/software
- Perform capacity planning and review network performance/health
- Stay updated on data and voice security standards and best practices
- Manage Cisco routers & switches, Fortinet, Cisco, Palo Alto UTM firewalls
What You Need To Have
- 2-5 years of experience with multi-vendor environments including Cisco ASA, Fortigate, Palo Alto, and others
- 2-5 years of experience in core network technologies (Cisco, Fortinet)
- 2-5 years of experience with routing protocols (OSPF, EIGRP, BGP)
- 2-5 years of experience with SLA, QoS, LAN environments, trunking protocols, security features, SIP, and Voice services
- Cisco CCNA or CCNP certification is advantageous
- Bachelor\'s Degree
Location: GBR Belfast - Maysfield
Language Requirements
Time Type: Full time
Application deadline: 2025-07-30
Note: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
#J-18808-LjbffrNetwork Engineer II in Belfast employer: Webhelp Enterprise
At Concentrix, we pride ourselves on being a forward-thinking employer that champions diversity and talent while fostering a culture of innovation and collaboration. Our Belfast location offers a dynamic work environment with flexible arrangements, competitive salaries, and comprehensive benefits, including private medical plans and paid learning days, ensuring our employees can thrive both personally and professionally. Join us to be part of a global team dedicated to shaping the future of customer engagement through cutting-edge technology and transformative solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer II in Belfast
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Webhelp Enterprise and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Webhelp Enterprise.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Network Engineer II in Belfast
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Webhelp Enterprise.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Webhelp Enterprise.
How to prepare for a job interview at Webhelp Enterprise
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
