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For Companies At a Glance
- Tasks: Support and secure network infrastructure across EMEA, ensuring optimal performance and security.
- Company: Join Concentrix, a global leader in customer engagement services, dedicated to diversity and talent.
- Benefits: Enjoy flexible workplaces, competitive salary, private medical plans, and paid learning days.
- Why this job: Be part of a cutting-edge tech team shaping the future of customer experience.
- Qualifications: 2-5 years experience with Cisco, Fortinet, and Palo Alto; CCNA or CCNP certification preferred.
- Other info: This is a remote-first role, perfect for tech enthusiasts ready to innovate.
The predicted salary is between 36000 - 60000 £ per year.
Apply Now
Job Title
Network Engineer II
Job Description
At Concentrix, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you! If you have an interest in improving business performance for the world\’s best brands in over 70 countries spanning 6 continents, we would love to discuss career opportunities with you.
Are you ready to reimagine the world? Does working for a company that invests in the future and is inspiring in the marketplace intrigue you? Are you bold in your decisions, and do you have contrarian views on how to run a business? Are you passionate about continuing to improve your capabilities? Concentrix provides eligible employees with various benefits, including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits vary by country/region.
In our Information Technology and Global Security team, you will deliver cutting-edge technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with top professionals to design, implement, and strategize IT, security, application development, innovation, and solutions in today\’s hyperconnected world. You will be part of the core technology team shaping the future of CX. We are a remote-first company seeking the best talent worldwide.
The Network Engineer supports and secures infrastructure across Concentrix\’s EMEA enterprise. Responsibilities include planning, installing, configuring, maintaining, supporting, and optimizing network and security hardware, software, and communication links, including upcoming security offerings. The role reports to the Group Manager in Global Network.
Main Responsibilities
- Contribute positively to knowledge transfer, inspiring and building a creative, high-performing team
- Provide network support for EMEA locations, including 24x7x365 support with regional on-call rotation
- Support Cisco, Palo Alto, Fortigate hardware implementations
- Design and implement new network and security products, collaborating with the Core Network team to ensure proper integration
- Document services and perform handovers for in-service delivery
- Follow Service Transition and Change Control procedures
- Ensure compliance with PCI, ISO27001, and internal client procedures, including handling and protecting client information and reporting security events
- Manage technical changes to Cisco, Fortinet, and Palo Alto hardware/software
- Perform capacity planning and review network performance/health
- Stay updated on data and voice security standards and best practices
- Manage Cisco routers & switches, Fortinet, Cisco, Palo Alto UTM firewalls
What You Need To Have
- 2-5 years of experience with multi-vendor environments including Cisco ASA, Fortigate, Palo Alto, and others
- 2-5 years of experience in core network technologies (Cisco, Fortinet)
- 2-5 years of experience with routing protocols (OSPF, EIGRP, BGP)
- 2-5 years of experience with SLA, QoS, LAN environments, trunking protocols, security features, SIP, and Voice services
- Cisco CCNA or CCNP certification is advantageous
- Bachelor\’s Degree
Location: GBR Belfast – Maysfield
Language Requirements
Time Type: Full time
Application deadline: 2025-07-30
Note: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
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Network Engineer II employer: Webhelp Enterprise
Contact Detail:
Webhelp Enterprise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer II
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Cisco, Palo Alto, and Fortigate. Having hands-on experience or relevant projects to discuss can set you apart during interviews.
✨Tip Number 2
Network with current employees or professionals in similar roles on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Stay updated on the latest trends and best practices in network security and infrastructure. Being able to discuss recent developments or innovations in the field can demonstrate your passion and commitment to continuous improvement.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled challenges in previous roles. Concentrix values bold decision-making, so showcasing your ability to think critically and adapt can make a strong impression.
We think you need these skills to ace Network Engineer II
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Network Engineer II position. Familiarise yourself with the technologies mentioned, such as Cisco, Palo Alto, and Fortigate.
Tailor Your CV: Customise your CV to highlight relevant experience in multi-vendor environments and core network technologies. Emphasise your familiarity with routing protocols and any certifications like CCNA or CCNP.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer engagement. Mention specific examples of how you've contributed to team success and improved network performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Webhelp Enterprise
✨Know Your Tech
Make sure you brush up on your knowledge of Cisco, Palo Alto, and Fortigate hardware. Be prepared to discuss your experience with routing protocols like OSPF, EIGRP, and BGP, as these are crucial for the role.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled network issues in the past. Highlight your ability to think critically and creatively when faced with challenges, as this will demonstrate your value to the team.
✨Understand Compliance Standards
Familiarise yourself with PCI, ISO27001, and other relevant compliance standards. Being able to discuss how you've ensured compliance in previous roles will show that you take security seriously.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to network security and technology innovation. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
