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- Tasks: Lead key client accounts and craft tailored growth strategies in affiliate marketing.
- Company: Join a people-first B Corp committed to diversity and inclusion.
- Benefits: Competitive salary, private health insurance, gym benefits, and 25 days holiday.
- Other info: Flexible working with 3 days in London and 2 days remote.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in account management and a passion for affiliate marketing.
The predicted salary is between 40000 - 50000 £ per year.
As a Senior Account Manager (SAM), you'll be a trusted strategic partner to our key clients – leading the way with deep expertise in the affiliate channel and crafting smart, tailored growth strategies that hit and exceed program KPIs.
A Senior Account Manager (SAM) plays an essential role in the Account Management team, providing key clients with expert knowledge of the affiliate channel and tailored, strategic growth plans, aligned to program KPIs. SAMs are also often responsible for 2-3 more junior members of the team including portfolio coordination and supervision, undertaking performance reviews and guiding personal development. Additionally, a SAM must be confident representing Webgains at wider industry events, keeping abreast of the competitive landscape and following industry trends, including emerging publisher opportunities, new 3rd party solutions and affinity partnerships.
Key Role Responsibilities- Demonstrate strong decision making in line with company goals, social, and environmental best practice.
- Deliver excellent service and relationship management to clients and publishers across assigned accounts.
- Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services.
- Negotiating bespoke exposure packages on behalf of own portfolio and Webgains team.
- Conducting off-platform recruitment in line with program specifications.
- Develop vertical-based launch strategies for new programs to the Webgains portfolio and guides/mentors more junior team members on SLA fulfilment.
- Responsible for developing and hosting vertical specific workshops aimed at educating Account Management team.
- Contract re-negotiation within own portfolio and on behalf of more junior members of the team.
- Line management of more junior colleagues, assuming overall responsibility for performance and providing guidance, including PSRs.
- Point of escalation for more junior members of the team, able to diffuse negative situations and maintain relationships.
- Participates in developing AM team direction, vision and strategy in line with Webgains objectives.
- Budget management to ensure optimal ROI – pace performance as per clients' needs and advise on where to best invest budget to maximize results.
- Advocate and sell affiliate concepts, publisher types and opportunities to clients while highlighting the scale of opportunity and relevant reasons to obtain signoff.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Essential Requirements- Demonstrate some/sound/considerable understanding and experience of affiliate marketing & recruitment.
- Advanced capability with Microsoft office products.
- Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice.
- Ability to manage time effectively.
- Excellent communication skills, oral and written.
- Strong attention to detail.
- Exceptional troubleshooting and problem-solving experience, sufficient for resolving complex client relationships or publisher channel related issues.
- Strong experience at Account Management level.
- Extensive experience of QBR ownership and presentation.
- Ability to plan on an annual basis, using long range forecasts and KPIs to ensure performance over an extended period.
- Demonstrable proactivity in reviewing campaign performance, adjusting exposure/placements and liaising with publishers to address issues with performance.
- Comfortable at analysing data sets from a wide variety of sources, drawing both user and market actionable insights.
- Previous experience of line management would be advantageous.
We offer competitive salaries and a comprehensive benefits package, inclusive of:
- Private medical and dental insurance with Bupa.
- Learning & Personal Development support to help you grow personally and professionally.
- Gym salary sacrifice benefit.
- Access to workplace nursery scheme.
- 25 days holiday + Bank Holidays.
- Access to mental health support and therapy.
- A living wage employer.
- Proud to Be a B Corp.
Working hours: 40 per week
Job location: 3 days London Office (Mon, Thu, +1 other day), 2 days working from home.
We encourage you to apply if this role excites you - even if you think you may not meet all the requirements. At Webgains, we are a people first organisation, and we live by our core values. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values. Webgains embraces equal opportunity in the workplace and throughout the recruitment processes. We are committed to building a diverse and inclusive team of passionate and exceptional individuals. We welcome applications from all candidates regardless of your background.
Senior Account Manager employer: Webgains Global | B Corp
Contact Detail:
Webgains Global | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. The more people you know, the better your chances of landing that Senior Account Manager gig.
✨Tip Number 2
Show off your expertise! When chatting with potential employers, highlight your experience in affiliate marketing and how you've driven results. Make sure they see you as the go-to person for strategic growth.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Webgains, and express your interest. You never know when an opportunity might arise!
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Tailor your answers to show how your skills align with their needs. And remember, we love seeing candidates who are genuinely excited about the role!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in affiliate marketing and how it aligns with our goals at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your skills in account management. Use numbers and examples to illustrate how you've exceeded KPIs or improved client relationships. We love seeing results!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits our culture, so don’t be afraid to show us who you are and what makes you passionate about this role. We appreciate authenticity!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Let’s get started on this journey together!
How to prepare for a job interview at Webgains Global | B Corp
✨Know Your Affiliate Marketing Inside Out
As a Senior Account Manager, you'll need to demonstrate a solid understanding of the affiliate channel. Brush up on current trends, key players, and successful strategies in affiliate marketing. This will not only show your expertise but also your enthusiasm for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of specific examples from your past experiences where you successfully managed client relationships or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Skills
Since you'll be mentoring junior team members, be ready to discuss your leadership style and experiences. Share examples of how you've guided others, conducted performance reviews, or facilitated workshops. This will highlight your capability to manage and develop talent within the team.
✨Demonstrate Data-Driven Decision Making
Familiarise yourself with data analysis and how it impacts campaign performance. Be prepared to discuss how you've used data to inform your strategies and improve results in previous roles. This will show that you can leverage insights to drive success for clients.