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- Tasks: Lead strategic growth for key clients and mentor junior team members.
- Company: Join a people-first organisation committed to diversity and inclusion.
- Benefits: Competitive salary, private health insurance, gym benefits, and 25 days holiday.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in affiliate marketing while developing your career.
- Qualifications: Experience in account management and a passion for affiliate marketing.
The predicted salary is between 40000 - 50000 £ per year.
As a Senior Account Manager (SAM), you’ll be a trusted strategic partner to our key clients – leading the way with deep expertise in the affiliate channel and crafting smart, tailored growth strategies that hit and exceed program KPIs.
A Senior Account Manager (SAM) plays an essential role in the Account Management team, providing key clients with expert knowledge of the affiliate channel and tailored, strategic growth plans, aligned to program KPIs. SAMs are also often responsible for 2-3 more junior members of the team including portfolio coordination and supervision, undertaking performance reviews and guiding personal development. Additionally, a SAM must be confident representing Webgains at wider industry events, keeping abreast of the competitive landscape and following industry trends, including emerging publisher opportunities, new 3rd party solutions and affinity partnerships.
Key Role Responsibilities- Demonstrate strong decision making in line with company goals, social, and environmental best practice.
- Deliver excellent service and relationship management to clients and publishers across assigned accounts.
- Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services.
- Negotiating bespoke exposure packages on behalf of own portfolio and Webgains team.
- Conducting off-platform recruitment in line with program specifications.
- Develop vertical-based launch strategies for new programs to the Webgains portfolio and guides/mentors more junior team members on SLA fulfilment.
- Responsible for developing and hosting vertical specific workshops aimed at educating Account Management team.
- Contract re-negotiation within own portfolio and on behalf of more junior members of the team.
- Line management of more junior colleagues, assuming overall responsibility for performance and providing guidance, including PSRs.
- Point of escalation for more junior members of the team, able to diffuse negative situations and maintain relationships.
- Participates in developing AM team direction, vision and strategy in line with Webgains objectives.
- Budget management to ensure optimal ROI – pace performance as per clients’ needs and advise on where to best invest budget to maximize results.
- Advocate and sell affiliate concepts, publisher types and opportunities to clients while highlighting the scale of opportunity and relevant reasons to obtain signoff.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Essential Requirements- Demonstrate some/sound/considerable understanding and experience of affiliate marketing & recruitment.
- Advanced capability with Microsoft office products.
- Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice.
- Ability to manage time effectively.
- Excellent communication skills, oral and written.
- Strong attention to detail.
- Exceptional troubleshooting and problem-solving experience, sufficient for resolving complex client relationships or publisher channel related issues.
- Strong experience at Account Management level.
- Extensive experience of QBR ownership and presentation.
- Ability to plan on an annual basis, using long range forecasts and KPIs to ensure performance over an extended period.
- Demonstrable proactivity in reviewing campaign performance, adjusting exposure/placements and liaising with publishers to address issues with performance.
- Comfortable at analysing data sets from a wide variety of sources, drawing both user and market actionable insights.
- Previous experience of line management would be advantageous.
We offer competitive salaries and a comprehensive benefits package, inclusive of:
- Private medical and dental insurance with Bupa.
- Learning & Personal Development support to help you grow personally and professionally.
- Gym salary sacrifice benefit.
- Access to workplace nursery scheme.
- 25 days holiday + Bank Holidays.
- Access to mental health support and therapy.
- A living wage employer.
- Proud to Be a B Corp.
Working hours: 40 per week.
Job location: 3 days London Office (Mon, Thu, +1 other day), 2 days working from home.
Unfortunately, we can not offer sponsorship for this role.
We encourage you to apply if this role excites you - even if you think you may not meet all the requirements. At Webgains, we are a people first organisation, and we live by our core values. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values. Webgains embraces equal opportunity in the workplace and throughout the recruitment processes. We are committed to building a diverse and inclusive team of passionate and exceptional individuals. We welcome applications from all candidates regardless of your background.
Senior Account Manager employer: Webgains Global | B Corp
Contact Detail:
Webgains Global | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the affiliate marketing space. This is your chance to showcase your expertise and make a lasting impression.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and how you can help them achieve their goals. Tailor your responses to show you're the perfect fit for the Senior Account Manager role.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you've successfully navigated complex client relationships or resolved issues. This will demonstrate your capability as a SAM.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in affiliate marketing and account management. We want to see how your skills align with the role of a Senior Account Manager, so don’t hold back on showcasing your achievements!
Showcase Your Communication Skills: Since strong communication is key for this role, use your written application to demonstrate your ability to convey ideas clearly and effectively. We love seeing candidates who can articulate their thoughts well, so make every word count!
Highlight Leadership Experience: If you’ve got experience managing teams or mentoring others, be sure to mention it! As a SAM, you’ll be guiding junior team members, so we’re keen to see examples of your leadership skills in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is a great trait for a Senior Account Manager!
How to prepare for a job interview at Webgains Global | B Corp
✨Know Your Affiliate Marketing Inside Out
As a Senior Account Manager, you'll need to showcase your expertise in the affiliate channel. Brush up on the latest trends, emerging publishers, and successful strategies. Be ready to discuss how you've applied this knowledge in past roles to drive growth and exceed KPIs.
✨Demonstrate Leadership Skills
Since you'll be guiding junior team members, it's crucial to highlight your leadership experience. Prepare examples of how you've mentored others, managed performance reviews, or resolved conflicts. This will show that you're not just a manager but a supportive leader.
✨Prepare for Client Relationship Scenarios
Expect questions about managing client relationships and resolving issues. Think of specific instances where you turned a challenging situation into a positive outcome. This will demonstrate your exceptional problem-solving skills and ability to maintain strong client connections.
✨Showcase Your Data Analysis Skills
You'll need to analyse data sets to draw actionable insights. Be prepared to discuss how you've used data to inform decisions in previous roles. Bring examples of how your analytical skills have led to improved campaign performance or budget management.