At a Glance
- Tasks: Manage affiliate accounts, support clients, and drive marketing performance.
- Company: Webgains Global is a certified B Corp focused on ethical marketing.
- Benefits: Enjoy private health insurance, gym benefits, 25 days holiday, and mental health support.
- Other info: Work from home options and flexible hours available.
- Why this job: Join a people-first company that values diversity and offers growth opportunities.
- Qualifications: Experience in online marketing and strong communication skills are essential.
The predicted salary is between 28800 - 42000 ÂŁ per year.
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HR and Recruitment Assistant – Webgains – Certified B Corp
ABOUT YOU
If you are a good communicator, initiator, and self-motivated marketing professional, dedicated to providing exemplary customer service, then this role sounds perfect for you.
If this sounds like you, we’d love for you to apply!
ABOUT THE ROLE
The role is sector-based and is essentially providing marketing expertise to the self-managed advertisers to help drive their performance marketing programs, as well as recruiting and developing publisher relationships. Although experience with an established affiliate network is not essential, you should have a good track record supporting agencies and clients’ marketing plans, including strategic and tactical planning, issue identification and problem resolution. You must have excellent time management, written and oral skills together with the ability to initiate projects that deliver results.
KEY ROLE RESPONSIBILITIES
- Demonstrate strong decision making in line with company goals, social, and environmental best practice
- Deliver excellent customer service and relationship management to clients and publishers across the self-managed accounts, developing, maintaining and extending relationships across portfolio through daily email /phone/Jira ticketing system communication.
- Identifying gaps in the programs\’ performance (by constant monitoring of internal reports), communicating these gaps with the clients directly and suggesting ways to improve their performance. This includes but is not limited to creating GAP analysis of their programs, conducting competitor benchmarking services and recruiting suitable publishers for their programs on the Webgains’ network.
- Demonstrate strong decision making in line with company goals, social, and environmental best practice.
- Continuously strive to improve the financial and strategic success of the affiliate marketing activities of our self-managed programs.
- Advocate and sell affiliate concepts, publisher types and opportunities to clients while highlighting the scale of opportunity and highlighting relevant reasons in order to obtain signoff.
- Launching and closing self-managed programs, daily admin tasks, helping with both technical and commercial queries from merchants through our Jira ticketing system and assisting the Senior Client Support Manager with ad hoc performance projects.
- Conduct training calls to help clients use our technical platform and improve their program performance
- Finding efficient ways to present affiliate opportunities to self-managed clients.
- Liaise effectively with internal teams to drive program recruitment and test new opportunities to the Webgains network. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
ESSENTIAL REQUIREMENTS
- Strong experience at a Junior Account Manager level in online marketing.
- Demonstrable experience of identifying performance gaps and creating measurable results.
- Previous experience of introducing multi-layered and tailored solutions to clients.
- Proven ability of analysing data sets from a wide variety of sources, that will allow you to plan annually and use long range forecasts and KPIs to ensure performance of the self-managed portfolio over an extended period.
- Demonstratable experience of campaign performance reviews, adjusting exposure/placements and liaising with publishers to address issues with performance.
- Demonstratable experience of problem solving, using simple analysis to uncover issues with platform/program performance.
- Excellent communication skills, oral and written.
- Ability to manage time effectively.
- Strong attention to detail.
DESIRABLE REQUIREMENTS
- Previous experience of working in affiliate marketing.
- Previous experience working with Jira.
REWARD & RECOGNITION
We offer competitive salaries and a comprehensive benefits package, inclusive of:
- Private medical and dental insurance with Bupa
- Learning & Personal Development support to help you grow personally and professionally
- Gym salary sacrifice benefit
- Access to workplace nursery scheme
- 25 days holiday + Bank Holidays
- Early Finish Fridays
- Access to mental health support and therapy
- A living wage employer
- Proud to Be a B Corp
ROLE LOGISTICS
- Working hours: 35 per week
- Job location: 3 days Bristol or London Office (Mon, Thu, +1 other day), 2 days working from home
APPLY NOW
We encourage you to apply if this role excites you – even if you think you may not meet all the requirements.
At Webgains, we are a people first organisation, and we live by our core values. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values.
Webgains embraces equal opportunity in the workplace and in throughout the recruitment processes. We are committed to building a diverse and inclusive team of passionate and exceptional individuals. We welcome applications from all candidates regardless of your background.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Marketing and Sales
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Industries
Advertising Services and Marketing Services
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Affiliate Account Manager (Edge Team) employer: Webgains Global | B Corp
Contact Detail:
Webgains Global | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Affiliate Account Manager (Edge Team)
✨Tip Number 1
Familiarise yourself with the affiliate marketing landscape. Understanding key concepts, trends, and tools used in the industry will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the affiliate marketing space. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at Webgains.
✨Tip Number 3
Prepare to discuss specific examples of how you've identified performance gaps in previous roles. Being able to articulate your problem-solving process will demonstrate your suitability for the Affiliate Account Manager position.
✨Tip Number 4
Showcase your communication skills by engaging with the company on social media. Commenting on their posts or sharing relevant content can help you get noticed and show your enthusiasm for the role.
We think you need these skills to ace Affiliate Account Manager (Edge Team)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in online marketing and account management. Emphasise any specific achievements related to performance marketing and client relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and passion for affiliate marketing. Mention how your previous experiences align with the responsibilities of the Affiliate Account Manager role at Webgains.
Showcase Problem-Solving Skills: In your application, provide examples of how you've identified performance gaps and implemented solutions in past roles. This will demonstrate your analytical abilities and strategic thinking.
Highlight Relevant Tools Experience: If you have experience with tools like Jira or similar platforms, make sure to mention it. This can set you apart from other candidates and show your readiness to handle the technical aspects of the role.
How to prepare for a job interview at Webgains Global | B Corp
✨Showcase Your Communication Skills
As an Affiliate Account Manager, strong communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully managed client relationships or resolved issues.
✨Prepare for Performance Analysis Questions
Expect questions about how you've identified performance gaps in previous roles. Be ready to discuss specific instances where you analysed data sets, created GAP analyses, or conducted competitor benchmarking. Highlight the measurable results of your actions.
✨Demonstrate Problem-Solving Skills
The role requires a knack for problem-solving. Prepare to discuss challenges you've faced in marketing campaigns and how you approached them. Use simple analysis examples to illustrate how you uncovered issues and implemented solutions.
✨Familiarise Yourself with Jira
While previous experience with Jira is desirable, it's not essential. However, showing that you understand how ticketing systems work and how they can streamline communication will impress your interviewers. If you have any experience with similar tools, be sure to mention it.