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- Tasks: Lead key client accounts and craft tailored growth strategies in the affiliate channel.
- Company: Join a dynamic team at Webgains, a leader in affiliate marketing.
- Benefits: Competitive salary, career development, and opportunities to attend industry events.
- Other info: Exciting role with excellent growth potential and a collaborative work environment.
- Why this job: Make a real impact by driving client success and mentoring junior team members.
- Qualifications: Experience in account management and a solid understanding of affiliate marketing.
The predicted salary is between 43200 - 72000 £ per year.
As a Senior Account Manager (SAM), you’ll be a trusted strategic partner to our key clients – leading the way with deep expertise in the affiliate channel and crafting smart, tailored growth strategies that hit and exceed program KPIs.
About the role … A Senior Account Manager (SAM) plays an essential role in the Account Management team, providing key clients with expert knowledge of the affiliate channel and tailored, strategic growth plans, aligned to program KPIs. SAMs are also often responsible for 2-3 more junior members of the team including portfolio coordination and supervision, undertaking performance reviews and guiding personal development. Additionally, a SAM must be confident representing Webgains at wider industry events, keeping abreast of the competitive landscape and following industry trends, including emerging publisher opportunities, new 3rd party solutions and affinity partnerships.
Role responsibilities
- Demonstrate strong decision making in line with company goals, social, and environmental best practice.
- Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services.
- Conducting off-platform recruitment in line with program specifications.
- Responsible for developing and hosting vertical specific workshops aimed at educating Account Management team.
- Line management of more junior colleagues, assuming overall responsibility for performance and providing guidance, including PSRs.
- Participates in developing AM team direction, vision and strategy in line with Webgains objectives.
- Advocate and sell affiliate concepts, publisher types and opportunities to clients while highlighting the scale of opportunity and relevant reasons to obtain signoff.
- Deliver excellent service and relationship management to clients and publishers across assigned accounts.
- Negotiating bespoke exposure packages on behalf of own portfolio and Webgains team.
- Develop vertical-based launch strategies for new programs to the Webgains portfolio and guide/mentor more junior team members on SLA fulfilment.
- Contract re-negotiation within own portfolio and on behalf of more junior members of the team.
- Point of escalation for more junior members of the team, able to diffuse negative situations and maintain relationships.
- Budget management to ensure optimal ROI – pace performance as per clients’ needs and advise on where to best invest budget to maximize results.
Role requirements
- Demonstrate some/sound/considerable understanding and experience of affiliate marketing & recruitment.
- Advanced capability with Microsoft office products.
- Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice.
- Ability to manage time effectively.
- Excellent communication skills, oral and written.
- Strong attention to detail.
- Exceptional troubleshooting and problem-solving experience, sufficient for resolving complex client relationships or publisher channel related issues.
- Strong experience at Account Management level.
- Extensive experience of QBR ownership and presentation.
- Ability to plan on an annual basis, using long range forecasts and KPIs to ensure performance over an extended period.
- Demonstrable proactivity in reviewing campaign performance, adjusting exposure/placements and liaising with publishers to address issues with performance.
- Comfortable at analysing data sets from a wide variety of sources, drawing both user and market actionable insights.
- Previous experience of line management would be advantageous.
Senior Account Manager (London) employer: Webgains Deutschland
Contact Detail:
Webgains Deutschland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager (London)
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the affiliate marketing space. It’s all about building relationships, so don’t be shy – introduce yourself and share your passion for the role!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your knowledge of the affiliate channel and how you've crafted successful growth strategies in the past. Make them see you as the go-to person for their needs.
✨Tip Number 3
Be proactive! If you spot an opportunity or a gap in a company’s strategy, don’t hesitate to bring it up during interviews. This shows that you’re not just looking for a job, but that you’re genuinely interested in helping them succeed.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. Plus, it gives you a better chance to stand out and show us why you’d be a fantastic fit for the Senior Account Manager role.
We think you need these skills to ace Senior Account Manager (London)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in affiliate marketing and how it aligns with our goals at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've exceeded KPIs or improved client relationships. This will help us see the impact you've made in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it's relevant to the role – we want to understand your experience without getting lost in the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our company culture while you’re there!
How to prepare for a job interview at Webgains Deutschland
✨Know Your Affiliate Marketing Inside Out
As a Senior Account Manager, you'll need to showcase your expertise in the affiliate channel. Brush up on the latest trends, key players, and successful strategies in affiliate marketing. Be ready to discuss how you've applied this knowledge in past roles to drive growth for clients.
✨Demonstrate Leadership Skills
Since you'll be managing junior team members, it's crucial to highlight your leadership experience. Prepare examples of how you've guided teams, conducted performance reviews, or resolved conflicts. Show that you can inspire and develop others while achieving team goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you've had to navigate complex client relationships or troubleshoot issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've successfully managed client relationships and presented strategies in previous positions. Remember, your ability to convey ideas will be under scrutiny!