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- Tasks: Lead key client accounts and craft tailored growth strategies in the affiliate channel.
- Company: Join a dynamic team at Webgains, a leader in affiliate marketing.
- Benefits: Competitive salary, career development, and opportunities to attend industry events.
- Other info: Exciting role with excellent growth potential and a collaborative work environment.
- Why this job: Make a real impact by driving client success and mentoring junior team members.
- Qualifications: Experience in account management and a strong understanding of affiliate marketing.
The predicted salary is between 36000 - 60000 £ per year.
As a Senior Account Manager (SAM), you will be a trusted strategic partner to our key clients, leading the way with deep expertise in the affiliate channel and crafting smart, tailored growth strategies that meet and exceed program KPIs.
A Senior Account Manager plays an essential role in the Account Management team, providing key clients with expert knowledge of the affiliate channel and tailored, strategic growth plans, aligned to program KPIs. SAMs are also often responsible for 2-3 more junior members of the team including portfolio coordination and supervision, undertaking performance reviews and guiding personal development. Additionally, a SAM must be confident representing Webgains at wider industry events, keeping abreast of the competitive landscape and following industry trends, including emerging publisher opportunities, new third-party solutions and affinity partnerships.
Role responsibilities:
- Demonstrate strong decision making in line with company goals, social, and environmental best practice.
- Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services.
- Conducting off-platform recruitment in line with program specifications.
- Responsible for developing and hosting vertical specific workshops aimed at educating the Account Management team.
- Line management of more junior colleagues, assuming overall responsibility for performance and providing guidance, including PSRs.
- Participates in developing AM team direction, vision and strategy in line with Webgains objectives.
- Advocate and sell affiliate concepts, publisher types and opportunities to clients while highlighting the scale of opportunity and relevant reasons to obtain signoff.
- Deliver excellent service and relationship management to clients and publishers across assigned accounts.
- Negotiating bespoke exposure packages on behalf of own portfolio and Webgains team.
- Develop vertical-based launch strategies for new programs to the Webgains portfolio and guide/mentor more junior team members on SLA fulfilment.
- Contract re-negotiation within own portfolio and on behalf of more junior members of the team.
- Point of escalation for more junior members of the team, able to diffuse negative situations and maintain relationships.
- Budget management to ensure optimal ROI – pace performance as per clients' needs and advise on where to best invest budget to maximize results.
Role requirements:
- Demonstrate some/sound/considerable understanding and experience of affiliate marketing and recruitment.
- Advanced capability with Microsoft Office products.
- Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor and subject matter best practice.
- Ability to manage time effectively.
- Excellent communication skills, oral and written.
- Strong attention to detail.
- Exceptional troubleshooting and problem-solving experience, sufficient for resolving complex client relationships or publisher channel related issues.
- Strong experience at Account Management level.
- Extensive experience of QBR ownership and presentation.
- Ability to plan on an annual basis, using long range forecasts and KPIs to ensure performance over an extended period.
- Demonstrable proactivity in reviewing campaign performance, adjusting exposure/placements and liaising with publishers to address issues with performance.
- Comfortable at analysing data sets from a wide variety of sources, drawing both user and market actionable insights.
- Previous experience of line management would be advantageous.
Senior Account Manager (London) employer: Webgains Deutschland
Contact Detail:
Webgains Deutschland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager (London)
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. The more people you know, the better your chances of landing that Senior Account Manager gig.
✨Tip Number 2
Show off your expertise! When chatting with potential employers, highlight your knowledge of the affiliate channel and how you've crafted growth strategies in the past. Make them see you as the go-to person for their needs.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Webgains, and express your interest. Sometimes, they might have opportunities that aren’t even advertised yet.
✨Tip Number 4
Keep learning! Stay updated on industry trends and emerging opportunities. This will not only boost your confidence but also make you a more attractive candidate when you apply through our website.
We think you need these skills to ace Senior Account Manager (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Account Manager role. Highlight your experience in affiliate marketing and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for account management and your understanding of the affiliate channel. Let us know why you're excited about the opportunity at StudySmarter and how you can contribute to our success.
Showcase Your Leadership Skills: Since you'll be managing junior team members, it's important to highlight your leadership experience. Share examples of how you've guided others, managed performance, or resolved conflicts. We love seeing candidates who can inspire and lead a team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at Webgains Deutschland
✨Know Your Affiliate Stuff
Make sure you brush up on your knowledge of the affiliate marketing landscape. Be ready to discuss current trends, emerging publishers, and how they can impact client strategies. This will show that you're not just familiar with the basics but are genuinely engaged with the industry.
✨Showcase Your Leadership Skills
As a Senior Account Manager, you'll be guiding junior team members. Prepare examples of how you've successfully managed teams in the past, including any performance reviews or mentoring experiences. Highlighting your leadership style will demonstrate your readiness for this role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, especially around client management and problem-solving. Think of specific instances where you've had to diffuse a tense situation or negotiate a deal. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Bring Data to the Table
Be prepared to discuss how you've used data to drive decisions in previous roles. Whether it's adjusting campaign strategies based on performance metrics or managing budgets for optimal ROI, having concrete examples will illustrate your analytical skills and strategic thinking.