Partner Platforms Manager, AI

About the role

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform in a remote-first environment. We seek a Partner Platforms Manager, AI to design and own the systems orchestration layer that enables a scalable, reliable, and trusted partner ecosystem. This role focuses on connecting specialized tools and platforms, defining how partner lifecycle state, eligibility, compliance, and decision logic are represented and automated across systems. The goal is to reduce operational friction, minimize financial risk, and ensure automation remains accurate, auditable, and resilient as complexity grows.

The role involves translating complex business requirements into scalable, AI-assisted workflows that support onboarding, eligibility enforcement, routing, attribution, and financially sensitive processes. You will consider APIs, data flows, and system boundaries to ensure external partners interact seamlessly with internal revenue, marketing, and finance systems.

You will work closely with Partner Operations, Revenue Operations, and Marketing Operations, owning partner lifecycle logic and cross-system automation. This role is ideal for an engineer who enjoys designing connective infrastructure and thrives in multi-motion GTM environments such as agencies or partnerships, building systems that are trustworthy and future-proof.

About the role specifics

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent
• Exempt

The cash compensation for this role is structured into zones by geographic markets, and the specific base pay within the range will be determined by location, experience, knowledge, qualifications, and skills. Zone details include:

• United States (zones and ranges in USD):

• Zone A: $179,000 - $210,000
• Zone B: $170,000 - $199,500
• Zone C: $161,500 - $189,000

This role is eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts depend on company performance against goals.

Responsibilities

• Design and own the partner systems orchestration layer: architect how partner-related systems work together across onboarding, enablement, deal collaboration, and incentives; define boundaries, sources of truth, and integration patterns to keep data accurate and trustworthy.
• Translate partner program requirements into system logic: convert complex partner rules and policies into deterministic, auditable workflows for eligibility, progression, and payout readiness; ensure scalability without manual review.
• Design automation with guardrails: build workflows balancing rule-based logic, AI-assisted decisioning, and human-in-the-loop checks; determine where automation is appropriate.
• Apply AI selectively and responsibly: use AI to support triage, exception handling, and insight generation; establish evaluation and monitoring to ensure explainable, accurate, and safe outcomes in financially sensitive workflows.
• Own cross-system integration and reliability: design and maintain integrations across PRM, partner management, enablement, and finance; anticipate partial failures, asynchronous events, data discrepancies, and design for reconciliation, recovery, and observability.
• Ensure production readiness and operational clarity: set standards for monitoring, alerts, documentation, and runbooks for partner-critical systems.
• Partner across functions: collaborate with Partner Operations, Finance, RevOps, Marketing Operations, Support, and Engineering to meet compliance, audit, and reliability expectations; clearly communicate system behavior and constraints to technical and non-technical stakeholders.
• Design for change and long-term scalability: build systems that evolve as partner programs change and minimize technical debt while allowing underlying tools or vendors to be replaced without disrupting partner experience.

Qualifications / About you

• 4+ years in systems engineering, automation, technical operations, RevOps, or data engineering in SaaS
• Hands-on experience integrating multiple systems with overlapping or conflicting data ownership
• Systems thinking, including lifecycle state modeling, eligibility logic, and auditability
• Experience translating ambiguous business rules into deterministic, scalable system workflows
• Proficiency in Python and SQL for automation, integration logic, and data validation

You’ll thrive as a Partner Platforms Manager, AI if you:

• Are comfortable in high-stakes domains where errors impact partners, revenue, or compliance
• Can clearly explain system behavior, constraints, and tradeoffs to non-technical stakeholders
• Have experience supporting partner programs, marketplaces, or ecosystem-based business models
• Are familiar with partner management, enablement, or payments platforms
• Have applied AI in production environments with explainable, monitored outcomes
• Stay curious and open to growth, actively building fluency in emerging technologies like AI

Our Core Behaviors

• Build lasting customer trust. Action that puts customer trust first.
• Win together. Success as one team.
• Reinvent ourselves. Imagine what’s possible.
• Deliver with speed, quality, and craft. Move fast without lowering the bar.
• Ownership in what you help build. Equity (RSUs) for permanent employees.
• Health coverage that actually covers you. Medical, dental, vision for full-time employees and dependents.
• Support for every stage of family life. Parental leave and family care support.
• Time off that’s actually off. Flexible vacation, holidays, sabbatical program.
• Wellness for the whole you. Mental health resources and coaching.
• Invest in your future. 401(k) with employer match in the U.S. and retirement support globally.
• Monthly stipends that flex with your life. Localized support for work and wellness expenses.
• Bonus for building together. WIN bonus program for eligible employees.

Remote, together

We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to an inclusive global team. Employment decisions are made on job-related criteria, without regard to protected characteristics. See applicable law for details.

We will provide reasonable accommodation to participate in the application process where requested.

To join Webflow, you’ll need valid work authorization for the country of employment.

Voluntary disclosures

Voluntary Self Identification: Diversity, equity, inclusion, and belonging questionnaires are voluntary. Responses are confidential and not required to apply. Details will be kept separate from your name.