Travel Sales and Customer Service Consultant
Travel Sales and Customer Service Consultant

Travel Sales and Customer Service Consultant

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, drive sales, and deliver training across the UK.
  • Company: Join Weber, a leader in grilling innovation and quality.
  • Benefits: Enjoy 25 days holiday, bonuses, and exclusive employee discounts.
  • Why this job: Be part of a creative team that values collaboration and personal growth.
  • Qualifications: Bachelor's degree and 2 years' sales experience required.
  • Other info: Frequent travel (up to 80%) and a full UK driving license needed.

The predicted salary is between 28800 - 48000 £ per year.

We are looking for a proactive and customer-oriented Sales Representative to join our UK team. This role is vital in delivering regional sales performance and implementing national sales and marketing strategies on a local level. You will develop and support our customer base across the region, delivering training, increasing brand visibility, and driving both sell-in and sell-out performance.

You’ll be representing Weber in the field, working closely with internal teams (Sales, Marketing, HR, and L&D) as well as retailers and distribution partners.

  • Manage and grow sales within your assigned region through strong customer relationships and excellent sales service
  • Execute national sales and marketing strategies at a regional level
  • Deliver engaging product and brand training sessions to retail staff
  • Represent Weber at trade shows, consumer events, and retail activations
  • Support shop-in-shop installations and maintain visual merchandising standards
  • Report any issues or violations of shop-in-shop agreements
  • Stay current with Weber’s product offerings and in-store marketing campaigns
  • Submit regular sales reports and customer insights to your manager
  • Attend internal sales planning meetings and collaborative workshops

Qualifications:

  • Bachelor’s degree in Business, Sales, Marketing, or related field experience
  • Minimum 2 years’ experience in sales of branded consumer goods to chains, wholesale or specialist retailers
  • Proven track record of meeting or exceeding sales targets
  • Able to work independently and manage your own field-based schedule
  • Strong interpersonal and relationship-building skills
  • Highly organised with excellent planning and prioritisation skills
  • Comfortable with frequent travel (up to 80%)
  • Proficient in basic digital tools (CRM, laptop, mobile)
  • Full UK driving license required

A role at Weber provides an exciting career path, working within a diverse team of talented specialists across EMEA. Weber colleagues are creative, collaborative and constantly learning. We love to push the boundaries and experiment with new ideas, while taking pride in our brand and in the detail of delivering the very best products and unrivalled experiences for our customers and colleagues.

Benefits:

  • 25 days holiday + Christmas leave
  • Bonus plan
  • Annual Grill Academy vouchers to develop your grilling skills and attractive prices for Weber products with our employee purchase programme
  • BBQ Sessions and company events

Travel Sales and Customer Service Consultant employer: Weber-Stephen Products EMEA

Weber is an exceptional employer that fosters a dynamic and collaborative work culture, where creativity and innovation are at the forefront. With a strong emphasis on employee growth, you will have access to training opportunities, including our annual Grill Academy, and enjoy generous benefits such as 25 days of holiday plus Christmas leave and a bonus plan. As a field-based Sales Representative, you'll thrive in a role that not only allows for independence and flexibility but also connects you with a passionate team dedicated to delivering outstanding customer experiences across the UK.
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Contact Detail:

Weber-Stephen Products EMEA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Travel Sales and Customer Service Consultant

✨Tip Number 1

Familiarise yourself with Weber's product range and brand values. Understanding their offerings will not only help you in conversations but also demonstrate your genuine interest in the company during interviews.

✨Tip Number 2

Network with current or former employees of Weber on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare to discuss your previous sales experiences in detail, especially how you've met or exceeded targets. Be ready to share specific examples that highlight your relationship-building skills and customer service approach.

✨Tip Number 4

Showcase your organisational skills by preparing a mock schedule for managing your time effectively while on the road. This will illustrate your ability to handle the field-based nature of the role and your proactive approach to planning.

We think you need these skills to ace Travel Sales and Customer Service Consultant

Sales Skills
Customer Service Orientation
Relationship Building
Training and Presentation Skills
Field Sales Experience
Strategic Planning
Time Management
Problem-Solving Skills
Communication Skills
Digital Literacy (CRM, Mobile Tools)
Visual Merchandising Knowledge
Market Awareness
Adaptability to Travel
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in branded consumer goods. Emphasise any achievements related to meeting or exceeding sales targets, as this is crucial for the role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and sales. Mention specific examples of how you've built strong customer relationships and delivered training sessions, as these are key responsibilities of the role.

Showcase Your Skills: Highlight your organisational skills and ability to manage a field-based schedule. Provide examples of how you've successfully planned and executed sales strategies in previous roles.

Research Weber: Familiarise yourself with Weber's products and brand values. Understanding their market position and recent marketing campaigns will help you demonstrate your enthusiasm and fit for the company during the application process.

How to prepare for a job interview at Weber-Stephen Products EMEA

✨Know Your Product

Familiarise yourself with Weber's product offerings and brand values. Being able to discuss specific products and their features will show your genuine interest and help you connect with the interviewers.

✨Demonstrate Sales Success

Prepare examples of how you've met or exceeded sales targets in previous roles. Use specific metrics to illustrate your achievements, as this will highlight your capability to drive sales performance.

✨Showcase Relationship-Building Skills

Be ready to discuss how you've built strong customer relationships in the past. Share stories that demonstrate your interpersonal skills and ability to engage with clients effectively.

✨Prepare for Scenario Questions

Expect questions about how you would handle various sales scenarios, such as managing a difficult client or executing a marketing strategy. Think through your responses in advance to showcase your problem-solving abilities.

Travel Sales and Customer Service Consultant
Weber-Stephen Products EMEA
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