At a Glance
- Tasks: Welcome guests, serve delicious food and drinks, and ensure a great dining experience.
- Company: Award-winning garden centre with a focus on fun and wellbeing.
- Benefits: Part-time hours, friendly team, and training provided.
- Other info: Great workplace culture with awards for excellence and wellbeing.
- Why this job: Join a supportive team in a vibrant environment and make customers smile.
- Qualifications: Previous hospitality experience preferred, but training is available.
The predicted salary is between 9.9 - 12.1 £ per hour.
Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business.
Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing.
Our high quality restaurants offer freshly prepared, seasonally changing menus.
We're an independent family business with a great team of people.
At Webbs our values are Genuine, Caring, Experts.
We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together.
We’re proud to have won national awards including Best UK Workplaces, Best UK Workplace for Women and Excellence in Wellbeing awards.
We have a fantastic opportunity for an experienced Hospitality Team Member to join our Restaurant team at our Frilford garden centre restaurant.
The role involves
- Greeting our guests and showing them to their seats.
- Providing friendly and efficient table service including checking in with our customers.
- Serving barista style drinks.
- Serving hot and cold food, including breakfasts, salads, cakes, sandwiches, hot menu options and afternoon teas.
- Taking payments.
- Table clearing and housekeeping to keep food hygiene standards high.
The successful candidate will have previous hospitality experience ideally gained in a similar environment.
Food hygiene knowledge and allergen awareness would be advantageous but full training will be given.
This is a permanent part time position working an average 12 hours per week.
The role is based at our store in Frilford, Oxfordshire and so you must live within a reasonable commuting distance.
If you’d like to join our fun, friendly and welcoming Webbs team, we’d love to hear from you! Simply click the
“Apply Online” button below to begin your application.
Customer Service Assistant (Hospitality) in Oxford employer: Webbs
Webbs is an exceptional employer, offering a vibrant and supportive work culture that prioritises fun, wellbeing, and teamwork. As an independent family business, we celebrate our values of Team, Trust, Environment, Family, and Personality, ensuring that every employee feels valued and part of our close-knit community. With opportunities for personal growth and the chance to be part of a nationally recognised workplace, joining us as Santa at the Enchanted Gardens promises a rewarding and festive experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Hospitality) in Oxford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Webbs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Customer Service Assistant (Hospitality) in Oxford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Webbs that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Webbs.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Webbs get a sense of who you are beyond your experience!
How to prepare for a job interview at Webbs
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Webbs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
