At a Glance
- Tasks: Assist customers with their plant needs and maintain high-quality displays.
- Company: Join Webbs, an award-winning garden centre with a fun and supportive team.
- Benefits: Enjoy a great workplace culture, competitive pay, and opportunities for growth.
- Other info: Full-time role with flexible hours; must be able to work outdoors in all weathers.
- Why this job: Be part of a passionate team and make a difference in the world of horticulture.
- Qualifications: Enthusiasm for gardening and a friendly personality are key; experience is a bonus.
The predicted salary is between 18900 - 23100 £ per year.
Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business.
Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing.
Our high quality restaurants offer freshly prepared, seasonally changing menus.
We're an independent family business with a great team of people.
At Webbs our values are Team, Trust, Environment, Family and Personality.
We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together.
We’re proud to have won national awards including Best UK Workplace 2023, Best UK Workplace for Women 2023 and Excellence in Wellbeing awards 2023.
We have a fantastic opportunity for an experienced sales advisor to join our outdoor horticultural team at our Frilford garden centre.
The role involves working within an established team; outdoor plants, merchandising plants, stoneware and compost.
You’ll care for and maintain the quality of our plants, as well as helping customers with all their plant needs.
You’ll work closely with team members and department managers to ensure consistently high retail standards, displays and customer service are delivered.
Horticultural and retail experience is desirable but not essential.
Enthusiasm/passion for gardening/plants would be ideal but equally valuable is a friendly personality and a willingness to learn/progress a career in horticulture.
This is an outdoor, physical role, so experience of working outdoors in all weathers and manual handling is a must.
This is a full-time permanent role working 37.5 hours. Weekday, early mornings, evenings and weekends will be required.
The role is based at our store in Frilford and so you must live within a reasonable commuting distance.
If you’d like to join our fun, friendly and welcoming Webbs team, we’d love to hear from you! Simply click the
“Apply Online” button below to begin your application.
Customer Service Assistant (Horticulture) in Oxford employer: Webbs
Webbs is an exceptional employer, offering a vibrant workplace culture that prioritises fun, wellbeing, and teamwork. As an independent family business, we provide our employees with opportunities for personal growth and development in the horticulture sector, all while being part of a supportive team that has been recognised with multiple national awards. Located in Frilford, our garden centre not only boasts a beautiful outdoor environment but also fosters a sense of community among staff and customers alike, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant (Horticulture) in Oxford
✨Get Hands-On at Local Events
Hit up local horticulture fairs, plant shows, and farmer’s markets. These gatherings are a goldmine for networking and usually attract employers looking for passionate candidates. Chat with the vendors and fellow enthusiasts; you never know who might know about a full-time opening at a place like Webbs.
✨Join Gardening Clubs and Online Communities
Become part of local gardening clubs or online forums where like-minded folks share tips and job leads. These communities can often clue you in on upcoming vacancies. Remember, people in these groups often work in the industry and can help us get our foot in the door at places like Webbs.
✨Show Off Your Green Thumb
Consider creating a public portfolio showcasing your gardening projects, designs, or any unique plants you've cultivated. A well-documented journey through your horticulture experiences can make you stand out when chasing full-time roles. It’s basically your way of shouting, 'Look at what I can do!' to potential employers.
✨Apply Early and Often!
The horticulture field can be competitive, especially for full-time roles. Keep an eye on seasonal hiring trends and don’t hesitate to apply as soon as positions open up. Check out our website regularly for openings at Webbs; staying ahead of the game can give us the edge we need.
We think you need these skills to ace Customer Service Assistant (Horticulture) in Oxford
Some tips for your application 🫡
Show Off Your Green Thumb:In horticulture, it's all about showcasing your hands-on experience. Make sure your CV highlights any relevant gardening, landscaping, or plant care roles you've held. Also, don’t forget to mention any specific skills like plant identification or pest management that make you a great fit for the position at Webbs.
Include Certifications and Training:If you've got any horticulture-related certifications, such as in organic gardening or landscape design, be sure to include them. This will set you apart from other applicants and show that you’re committed to expanding your knowledge in the field, which is crucial for a full-time role like Customer Service Assistant (Horticulture).
Tailor Your Cover Letter:Your cover letter should reflect not just your passion for plants but also how your experience aligns with what Webbs is looking for. Share specific examples of projects you've worked on or challenges you've overcome in previous horticultural roles to demonstrate your suitability for the full-time position.
Be Ready to Talk Numbers:When applying for a full-time role in horticulture, it's helpful to quantify your achievements. Did you increase crop yields or reduce waste in a previous job? Highlight these metrics in your CV to give hiring managers at Webbs a clear picture of your capabilities!
How to prepare for a job interview at Webbs
✨Get to Know Your Plants
Brush up on your plant knowledge! Be prepared to discuss specific species, their growth requirements, and potential pests. Remember, the role involves practical horticultural skills – so don’t be shy about sharing your hands-on experience with various plants and gardening techniques.
✨Show Off Your Portfolio
If you've worked on garden designs, landscaping projects, or community gardens, bring along a portfolio showcasing your work. Visuals speak a thousand words, and this will help us see your creativity and practical skills in action. Plus, don’t forget to have a few stories about challenges you faced and how you overcame them!
✨Be Ready for a Plant Quiz
Prepare for some technical questions related to horticulture! We may ask you about soil types, plant propagation methods, or pest management strategies. This helps us assess your depth of knowledge and problem-solving skills – so don’t skip the revision!
✨Passion for Sustainability
Horticulture often revolves around sustainability practices, so be ready to discuss any experience you have with eco-friendly gardening methods or sustainable designs. This role at Webbs might have a focus on environmental impact, so showing your commitment could set you apart from other candidates.
