Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high quality restaurants offer freshly prepared, seasonally changing menus.
We're an independent family business with a great team of people. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Best Workplaces 2023, Best Workplaces for Wellbeing 2023, Best Workplaces for Women 2023, Best Workplaces 2024 and Best Workplaces (Retail, Hospitality & Leisure) 2024.
We have a fantastic opportunity for an experienced retail sales advisor to join our Houseplants department at our Wychbold store. This is a part time, fixed term role.
The role’s purpose is to deliver excellent customer service by providing knowledgeable advice and support to customers on our products.
You’ll drive sales, maintain product displays, and ensure the department is clean, well-stocked, and welcoming.
We are looking for a Garden Centre Team Member who has great people skills, and a genuine interest and passion for plants to join our small and busy Houseplants team.
This is a varied role with tasks including:
- Providing competent advice and guidance re houseplants to help customers choose and look after plants, pots, feed and accessories.
- Houseplant care.
- Providing exceptional customer service.
- Taking customer orders face to face or by telephone.
- Making up bespoke arrangements/gift wrapping/hampers – training will be provided.
- Creating inspirational visual merchandising displays.
- Merchandising and housekeeping.
The successful candidate will have:
- Retail sales experience.
- Experience of promoting and demonstrating products, upselling, meeting sales targets in a retail environment.
- Ability to merchandise and create inspirational visually exciting displays.
- Great customer service skills. You will enjoy customer interactions and be able to build rapport quickly. You'll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice. You’ll also have experience of resolving customer queries.
Good IT and administration skills are also required because you'll be using our systems to process customer orders and keep our stock inventory up to date.
This is a part time fixed term contract until 31/12/26, working 27.5 hours per week on a flexible basis which will include weekdays, evenings and weekends.
The role is based at our store in Wychbold and so you must live within a reasonable commuting distance.
If you’d like to join our fun, friendly and welcoming Webbs team, we’d love to hear from you! Simply click the “Apply Online” button below to begin your application.
