HR Business Partner – HR Systems & Projects
Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business. Our premium garden centres offer exceptional horticulture departments alongside quality gifts, homeware, furniture, clothing and high-quality restaurants.
We’re an independent family business with a great team of people. Our values are Genuine, Caring, Experts, and we’re proud of our excellent workplace culture, with a focus on fun, wellbeing and getting the job done together. We have also won national awards including Best UK Workplaces, Best UK Workplace for Women and Excellence in Wellbeing awards.
We are looking for an experienced HR Business Partner with strong HR systems expertise to join our Human Resources team, reporting to the Head of HR and People.
This is a key role for someone who combines strong generalist HR knowledge with hands-on experience of iTrent or a similar HRIS. You will play a leading role in developing, maintaining and improving our HR systems, ensuring they support the needs of the business and provide accurate, efficient and user-friendly HR processes.
Alongside your systems responsibilities, you will act as a trusted HR adviser to managers and senior leaders, supporting the full employee lifecycle and leading a range of HR projects and initiatives.
Key Responsibilities
HR Systems
- Take ownership of the development, configuration, maintenance and optimisation of our HR system, including iTrent or a comparable HRIS.
- Lead and support system upgrades, testing, implementation and troubleshooting, working with external providers where required.
- Identify opportunities to improve system functionality, automate processes and enhance the employee and manager experience.
- Ensure HR data is accurate, secure and maintained to a high standard.
- Develop HR reports and management information, using data to provide meaningful insights.
- Translate HR and business requirements into effective system solutions and process improvements.
- Support integrations with payroll and other people-related systems and ensure effective data flows.
- Act as a key point of contact for HR system queries and provide guidance and support to users.
HR Business Partnering & Projects
- Provide expert HR advice and guidance to managers and senior leaders across the employee lifecycle.
- Manage complex employee relations matters, ensuring fair, consistent and legally compliant outcomes.
- Lead and deliver HR projects, including organisational change, policy development, process improvement and HR systems initiatives.
- Support workforce planning, talent management, succession planning, engagement and wellbeing initiatives.
- Deliver training and coaching to managers on HR policies, processes and effective use of HR systems.
- Work closely with our external managed payroll provider to ensure accurate, compliant and timely payroll processing.
- Drive continuous improvement across HR processes, systems and ways of working.
Essential Requirements
We are looking for an HR professional with a genuine passion and aptitude for HR systems, alongside strong generalist HR and business partnering experience.
You will have:
- Strong hands-on experience of (Ideally) iTrent or a similar HRIS/HCM platform.
- Demonstrable experience of developing, configuring, maintaining and improving a HR system – not simply using it as an end user.
- Experience supporting or managing system upgrades, testing, implementation and troubleshooting.
- The ability to understand HR and business requirements and translate these into effective system solutions.
- Strong knowledge of HR data, reporting and data integrity.
- Experience delivering HR systems and/or process improvements.
- Proven experience as an HR Business Partner, HR Manager or in a similar senior HR advisory role.
- Strong knowledge of UK employment law and HR best practice.
- Excellent analytical, problem-solving and stakeholder management skills.
- CIPD Level 5 qualification or equivalent experience.
Desirable
- Experience within a similar multi-site environment.
- Advanced Excel and reporting skills.
- Experience working with external HRIS, payroll or technology providers.
- CIPD Level 7 qualification.
About You
The ideal candidate will have a minimum of 5 years' HR generalist experience, combined with strong HR systems expertise.
Most importantly, you will enjoy understanding how HR systems work and finding ways to make them better, more efficient and more effective. You will be comfortable working with system configuration, data, testing and troubleshooting, while also understanding the wider HR and business requirements.
You will be proactive, analytical and solutions-focused, with the confidence to challenge existing processes and identify opportunities for improvement, alongside the interpersonal skills to build strong relationships with managers, senior leaders and external providers.
The Role
Location: Wychbold, Worcestershire – reasonable commuting distance required Hours: 20 hours per week, part-time and permanent – days and hours to be agreed Reporting to: Head of HR and People
Our reward package includes a generous Webbs discount, private medical insurance, company pension scheme, free parking, professional development opportunities and CIPD progression.
If you’re an experienced HR professional who is passionate about HR systems, technology and continuous improvement, and you’d like to join our fun and friendly Webbs team, we’d love to hear from you.
Salary: £35,500 (£17,974.68 pro-rata)
Click &slshquotApply Now&slshquot to join our team.
