At a Glance
- Tasks: Deliver exceptional customer service and prepare delicious food and drinks.
- Company: Join an award-winning family-run garden centre with a vibrant team culture.
- Benefits: Competitive pay, flexible shifts, and a fun workplace focused on wellbeing.
- Other info: Permanent role with opportunities for growth in a supportive environment.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Previous hospitality experience is preferred; training provided for food hygiene.
The predicted salary is between 8 - 12.71 £ per hour.
Hospitality Team Member (Plant House) - Wychbold
Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business.
Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing.
Our high-quality restaurants offer freshly prepared, seasonally changing menus.
We're an independent family business with a great team of people.
At Webbs our values are Team, Trust, Environment, Family and Personality.
We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together.
We’re proud to have won national awards including Best UK Workplace, Best UK Workplace for Women and Excellence in Wellbeing awards.
We are looking for an experienced Hospitality Team Member (Plant House) to join our friendly Hospitality team at our store in Wychbold, Worcestershire.
The role involves;
- Customer Service
- Greeting quests - giving every guest a warm, friendly welcome.
- Taking orders with care and accuracy, making sure customers feel looked after.
- Serving food and drinks promptly, keeping presentation to a high standard.
- Listening to and resolve any questions or concerns in a positive, helpful way.
- Food & Drink Preparation
- Making a variety of hot and cold drinks, including fresh coffee and speciality beverages.
- Helping prepare and present food so it looks and tastes its best.
- Keeping counters stocked and displays looking fresh and inviting.
- Cleanliness & Safety
- Keeping tables, counters, and service areas clean and tidy throughout the day.
- Washing up dishes and equipment as needed.
- Following food safety and hygiene guidelines to keep everyone safe.
- Working Together
- Supporting your team during busy times to keep service running smoothly.
- Lending a hand with opening and closing tasks, such as setting up or shutting down equipment.
- Restocking supplies and let the manager know if anything is running low.
- General Responsibilities
- Following health and safety rules at all times.
- Keeping a neat, professional appearance and take pride in representing the café/restaurant/concession.
- Joining in with promotions, seasonal events, or special activities when needed.
The successful candidate will have previous hospitality experience ideally gained in a similar environment.
Food hygiene knowledge and allergen awareness would be advantageous but full training will be given.
This is a permanent position working 37.5 hours per week.
We'd like to hear from candidates that are available to work flexibly across our weekday and weekend shifts.
The role is based at our store in Wychbold and so you must live within a reasonable commuting distance.
- If you'd like to join our fun, friendly Webbs team then please click apply now
- Job Types: Permanent
- Salary will meet national minimum wage for age
Hospitality Team Member ( Plant House ) employer: Webbs Garden Centres
Webbs is an exceptional employer that prides itself on creating a fun and supportive workplace culture, where employees are valued as part of a close-knit family business. With a focus on wellbeing and a commitment to excellence, our team enjoys unique opportunities for personal growth while contributing to memorable experiences during the festive season. Join us in spreading joy and cheer as we deliver a magical Christmas experience in Cheltenham, where your enthusiasm and creativity will shine.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Member ( Plant House )
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Webbs Garden Centres. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Webbs Garden Centres
Don't be shy about reaching out to Webbs Garden Centres directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Team Member ( Plant House )
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Webbs Garden Centres and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Webbs Garden Centres
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
