At a Glance
- Tasks: Welcome guests, serve delicious food and drinks, and ensure a great dining experience.
- Company: Join Webbs, an award-winning garden centre with a vibrant restaurant scene.
- Benefits: Enjoy colleague discounts, a pension scheme, and free parking.
- Other info: Dynamic role with opportunities to grow in a friendly team.
- Why this job: Perfect for those who love hospitality and want flexible working hours.
- Qualifications: Previous hospitality experience is a plus; training provided for food hygiene.
The predicted salary is between 8 - 12.71 £ per hour.
We have a fantastic opportunity for an experienced Hospitality Team Member to join our Restaurant/Kitchen team at our Frilford garden centre restaurant. Webbs is an award‑winning garden centre retailer with four stores and a growing e‑commerce business. Our high quality restaurants offer freshly prepared, seasonally changing menus.
The role involves:
- Greeting guests and showing them to their seats.
- Providing friendly and efficient table service, including checking in with customers.
- Serving barista‑style drinks.
- Serving hot and cold food, including breakfasts, salads, cakes, sandwiches, hot menu options and afternoon teas.
- Taking payments.
- Table clearing and housekeeping to keep food hygiene standards high.
- Covering kitchen porter duties as required.
The successful candidate will have previous hospitality experience ideally gained in a similar environment. Food hygiene knowledge and allergen awareness are advantageous but full training will be given. This is a zero‑hours position. Exact working hours will vary depending on business need. Location: store in Frilford, Oxfordshire – you must live within a reasonable commuting distance.
Reward package includes generous benefits: colleague discounts, pension scheme, and free parking. Hourly rate: £8 – £12.71; salary meets national minimum wage for age. Job types: Permanent, Zero Hour.
To apply, please send your CV to jobs@webbs.co.uk.
Zero Hours Customer Service Assistant (Hospitality) - Webbs, Millets Farm employer: Webbs Garden Centres Ltd.
Webbs is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow within the hospitality sector. Located in the picturesque Frilford, Oxfordshire, employees benefit from generous perks such as colleague discounts, a pension scheme, and free parking, all while being part of an award-winning garden centre renowned for its high-quality dining experience.
StudySmarter Expert Advice🤫
We think this is how you could land Zero Hours Customer Service Assistant (Hospitality) - Webbs, Millets Farm
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Webbs Garden Centres Ltd. and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Zero Hours Customer Service Assistant (Hospitality) - Webbs, Millets Farm
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Webbs Garden Centres Ltd. that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Webbs Garden Centres Ltd..
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Webbs Garden Centres Ltd. get a sense of who you are beyond your experience!
How to prepare for a job interview at Webbs Garden Centres Ltd.
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Webbs Garden Centres Ltd. and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
