At a Glance
- Tasks: Welcome guests, sell the Flora Fields experience, and assist with dahlia cutting and care.
- Company: Join an award-winning family-run garden centre with a fun and supportive culture.
- Benefits: Enjoy flexible hours, colleague discounts, pension scheme, and free parking.
- Other info: Zero-hours role with excellent work-life balance from August to October 2026.
- Why this job: Be the face of Flora Fields and create memorable experiences for visitors.
- Qualifications: Outgoing personality, strong selling skills, and a love for flowers or gardening.
The predicted salary is between 8 - 12 £ per hour.
We have an excellent opportunity for seven experienced individuals to join the Flora Fields team at our Wychbold garden centre. Webbs is an award‑winning garden centre retailer with four stores and a growing eCommerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of high‑quality gifts, homeware, furniture and clothing. Our high quality restaurants offer freshly prepared, seasonally changing menus. We’re an independent family business with a great team and a workplace culture focused on fun and wellbeing. We are proud recipients of national awards including Best Workplaces 2023, Best Workplaces 2024, and others.
In this role, you’ll be the face of our Flora Fields experience, welcoming guests, helping them make the most of their visit, and representing the spirit of Flora Fields and Webbs with pride.
Responsibilities- Brief guests on arrival: outline what’s on offer and proactively sell the full Flora Fields experience, including food, drink, retail and events.
- Check ticket types, request ID for seasonal passes and scan Clubcards to process free entry where applicable.
- Politely remind Pick Your Own guests how many dahlia stems they have paid for.
- Provide guests with equipment such as snips or buckets.
- Advise visitors on the different dahlia varieties, how to cut them properly, and how to care for them at home (training will be provided).
- Wrap cut dahlias for guests to take home (training will be provided).
- Set up and maintain the retail display each day, and pack away stock at close.
- Collect picnic hampers from the kitchen, transfer chilled items to the Airstream, and serve guests food and drink during their booking.
- Check picnic hampers back in at the end of a visit, confirm all items are returned (flasks, blankets, etc.), and process picnic deposit refunds.
- Assist in catering aspects of the field, taking and making drinks orders to accompany pre‑ordered picnics, alongside visitors to the Riverside Gardens.
- Take on physical, hands‑on tasks including helping the grounds team with field prep, mulching, planting and deadheading before the field opens or when the field is closed to customers.
- Outgoing and engaging; able to create genuine connections with guests.
- Strong selling instincts and a commercially minded approach; naturally spot opportunities to upsell and enhance the customer experience through thoughtful recommendations.
- Resourceful and adaptable; willing to jump into any task, whether chatting to guests, helping in the Airstream, or getting hands dirty in the flowerbeds.
- Social‑savvy; encourage guests to take and share photos and video content on social media, tagging Webbs.
- Creative eye; confident styling displays, wrapping flowers beautifully, and presenting the site and products in a visually appealing way.
- Observant, curious and conscientious; read and digest the event brief thoroughly, take initiative and pay close attention to detail.
- Knowledge of dahlia varieties or a love of seasonal flowers is desirable. An interest in gardening or horticulture would also be an advantage.
This is a zero‑hours fixed‑term role with a good work‑life balance, commencing August 2026 and ending October 2026. The role is based at our store in Wychbold; you must live within a reasonable commuting distance.
Our reward package includes generous benefits, including colleague discounts, a pension scheme and free parking.
To apply, please click apply now or send your CV to jobs@webbs.co.uk.
Job Types: zero hours Hourly rate: £8 – £12.71. Salary will meet national minimum wage for age.
Flora Fields Team Member - Webbs, Wychbold employer: Webbs Garden Centres Ltd.
Webbs is an award-winning independent garden centre retailer that prioritises a fun and wellbeing-focused workplace culture, making it an excellent employer for those seeking meaningful employment. With generous benefits including colleague discounts, a pension scheme, and free parking, employees enjoy a supportive environment that fosters personal growth and creativity. Located in the picturesque Wychbold area, team members have the unique opportunity to engage with guests in a vibrant setting while contributing to a family business recognised as one of the Best Workplaces in 2023 and 2024.
StudySmarter Expert Advice🤫
We think this is how you could land Flora Fields Team Member - Webbs, Wychbold
✨Tip Number 1
Get to know the Flora Fields experience inside out! Familiarise yourself with the dahlia varieties and the services we offer. This way, when you chat with guests, you can share your passion and knowledge, making their visit even more enjoyable.
✨Tip Number 2
Show off your social skills! Engage with guests and encourage them to snap photos and share their experiences on social media. Tagging Webbs will not only promote our brand but also create a fun atmosphere that everyone will love.
✨Tip Number 3
Be proactive in upselling! Look for opportunities to recommend our delicious food and drink options or unique gifts. A little suggestion can go a long way in enhancing the guest experience and boosting sales.
✨Tip Number 4
Don’t shy away from getting your hands dirty! Whether it’s helping with field prep or styling displays, showing your willingness to jump into any task will impress both guests and the team. Plus, it’s a great way to learn more about what we do!
We think you need these skills to ace Flora Fields Team Member - Webbs, Wychbold
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the Flora Fields experience and how you can connect with our guests.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience in customer service, gardening, or hospitality. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the important details without rambling on!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Webbs Garden Centres Ltd.
✨Know Your Flora
Familiarise yourself with different dahlia varieties and general gardening knowledge. This will not only impress the interviewers but also show your genuine interest in the role and the products you'll be working with.
✨Show Off Your People Skills
Since this role is all about creating connections with guests, practice your conversational skills. Think of ways to engage with customers and how you can enhance their experience at Flora Fields. Be ready to share examples of how you've done this in past roles.
✨Be Ready to Upsell
Brush up on your selling instincts! Prepare to discuss how you would proactively sell the Flora Fields experience, including food, drink, and events. Think of creative ways to recommend products or experiences that could enhance a guest's visit.
✨Demonstrate Your Adaptability
This role requires jumping into various tasks, from chatting with guests to helping with field prep. Be prepared to share examples of how you've adapted to different situations in previous jobs. Highlight your resourcefulness and willingness to get your hands dirty!
