Hospitality Team Member - Webbs, Cheltenham

Hospitality Team Member – Webbs, Cheltenham

We are looking for an experienced Hospitality Team Member to join our friendly Hospitality team in Cheltenham. Webbs is an award-winning garden centre retailer with four stores and a growing e‑commerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high quality restaurants offer freshly prepared, seasonally changing menus.

We’re an independent family business with a great team of people. Our workplace culture focuses on fun and wellbeing while we work hard to get the job done together. We’ve won national awards including Best Workplaces 2023, Best Workplaces for Wellbeing 2023, Best Workplaces for Women 2023, Best Workplaces 2024 and Best Workplaces (Retail, Hospitality & Leisure) 2024.

Varied duties include:

• Meeting and greeting our guests.
• Providing friendly and efficient table service including checking in with our customers.
• Serving barista style drinks.
• Serving hot and cold food, including breakfasts, salads, cakes, sandwiches, hot menu options and afternoon teas.
• Taking payments.
• Table clearing and housekeeping to keep food hygiene standards high.

The successful candidate will have previous hospitality experience, take pride in providing exceptional customer service and will ideally have customer‑facing experience gained in a similar environment. Food hygiene knowledge and allergen awareness would be advantageous but full training will be given.

The role is based at our store in Cheltenham and you must live within a reasonable commuting distance. This is a part‑time permanent position, working an average of 32 hours per week on a 2‑week rota. We’re looking for candidates who can work weekday, weekend shifts and bank holidays.

Our reward package includes generous benefits such as colleague discounts, life insurance, a pension scheme and free parking.

If you’d like to join our fun, friendly Webbs team, please click apply now or send your CV to jobs@webbs.co.uk.

Hourly rate: £7.55 – £12.21. Salary will meet the national minimum wage for age.

Wonderfully situated in Wychbold near Droitwich, West Hagley near Stourbridge, Cheltenham and also Millets Farm in Oxfordshire, Webbs is a family business committed to providing the very best for your garden and home. We have everything for the dedicated and occasional gardener alike, as well as providing great places to visit for a great cup of coffee and much more.