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- Tasks: Welcome guests, serve delicious food and drinks, and ensure top-notch hygiene standards.
- Company: Join a leading garden centre retailer with a vibrant café atmosphere.
- Benefits: Enjoy competitive pay, discounts, and a pension scheme.
- Why this job: Be part of a dynamic team and enhance guest experiences every day.
- Qualifications: Previous hospitality experience and a passion for customer service.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 20000 - 30000 £ per year.
A leading garden centre retailer is seeking a Customer Service Assistant for their Frilford restaurant. This full-time role involves greeting guests, serving food and drinks, and maintaining food hygiene standards.
Ideal candidates will have experience in hospitality and be ready for a dynamic work environment.
The hourly pay ranges from £7.55 to £12.21, with comprehensive benefits including discounts and a pension scheme.
Hospitality Team Member — Café Service & Guest Experience employer: Webbs Garden Centres Ltd.
Contact Detail:
Webbs Garden Centres Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Team Member — Café Service & Guest Experience
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk in for that interview, you’ll impress them with your knowledge and enthusiasm for their café service and guest experience.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you’ve gone above and beyond for a guest. Share those stories during your chat to show you’re the perfect fit for their dynamic environment.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking smart and ready to serve, as it reflects your commitment to maintaining high standards in food hygiene and guest experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re genuinely interested in the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Team Member — Café Service & Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm for providing excellent guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous experience in café service or customer service, and mention specific skills that align with what we’re looking for.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Webbs Garden Centres Ltd.
✨Know the Menu Inside Out
Familiarise yourself with the café's menu and any special offerings. Being able to discuss the dishes and drinks confidently will impress your interviewers and show your genuine interest in the role.
✨Showcase Your Hospitality Experience
Prepare specific examples from your past roles that highlight your customer service skills. Whether it’s handling difficult situations or going the extra mile for a guest, these stories will demonstrate your suitability for the dynamic environment.
✨Emphasise Food Hygiene Knowledge
Brush up on food hygiene standards and regulations relevant to the café setting. Being able to articulate your understanding of these practices will reassure the interviewers that you take safety seriously.
✨Bring Enthusiasm and Positivity
A friendly attitude goes a long way in hospitality. Make sure to convey your passion for providing excellent guest experiences during the interview. A positive vibe can set you apart from other candidates!