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- Tasks: Assist customers with their gardening needs and maintain plant quality in a vibrant garden centre.
- Company: Join Webbs, an award-winning family-run garden centre with a fun and supportive culture.
- Benefits: Enjoy discounts, a pension scheme, profit share bonuses, and free parking.
- Other info: Full-time role with flexible hours; perfect for outdoor enthusiasts!
- Why this job: Be part of a passionate team and make a real difference in customers' gardening experiences.
- Qualifications: A love for plants and a friendly attitude; experience is a bonus but not essential.
The predicted salary is between 16640 - 26400 £ per year.
We have a fantastic opportunity for an experienced sales advisor to join our outdoor horticultural team at our Frilford garden centre. Webbs is an award‑winning garden centre retailer with four stores and a growing e‑commerce business. Our stores are premium gardens with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high quality restaurants offer freshly prepared, seasonally changing menus. We're an independent family business with a great team of people. At Webbs our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We’re proud to have won national awards including Best UK Workplace 2023, Best UK Workplace for Women 2023 and Excellence in Wellbeing awards 2023.
The role involves working within an established team; outdoor plants, merchandising plants, stoneware and compost. You’ll care for and maintain the quality of our plants, as well as helping customers with all their plant needs. You’ll work closely with team members and department managers to ensure consistently high retail standards, displays and customer service are delivered.
Horticultural and retail experience is desirable but not essential. Enthusiasm/passion for gardening/plants would be ideal but equally valuable is a friendly personality and a willingness to learn/progress a career in horticulture. This is an outdoor, physical role, so experience of working outdoors in all weathers and manual handling is a must.
This is a full‑time role working 37.5 hours. Weekday, early mornings, evenings and weekends will be required. The role is based at our store in Frilford and so you must live within a reasonable commuting distance.
Our reward package includes a generous benefits package including colleague discounts, pension scheme, discretionary profit share bonus scheme and free parking. Apply now or send your CV to jobs@webbs.co.uk.
Job Types: Full Time, Permanent. Hourly rate: £8.00 – £12.71. Salary will meet national minimum wage for age.
Customer Service Assistant (Horticulture) - Webbs, Millets Farm employer: Webbs Garden Centres Ltd.
Contact Detail:
Webbs Garden Centres Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant (Horticulture) - Webbs, Millets Farm
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Webbs and their values. Show us that you’re not just another candidate but someone who genuinely cares about gardening and aligns with our family-oriented culture.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We love to hear about how you’ve made someone's day better, especially in a retail setting.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something smart but comfortable. We want to see your personality shine through while also knowing you can handle the outdoor, physical nature of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick email thanking the team for their time. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Customer Service Assistant (Horticulture) - Webbs, Millets Farm
Some tips for your application 🫡
Show Your Passion for Horticulture: When you're writing your application, let your love for gardening and plants shine through! We want to see your enthusiasm, so share any personal experiences or projects that highlight your interest in horticulture.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Customer Service Assistant role. Highlight relevant skills and experiences that align with our values of Team, Trust, Environment, Family, and Personality. This will help us see how you fit into our culture!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly understand why you’d be a great addition to our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Webbs Garden Centres Ltd.
✨Know Your Plants
Brush up on your horticultural knowledge before the interview. Familiarise yourself with common plants, their care requirements, and any seasonal trends. This will show your passion for gardening and help you connect with the team at Webbs.
✨Show Your Personality
Webbs values personality and a friendly approach. Be yourself during the interview! Share your experiences and how you interact with customers. A warm smile and genuine enthusiasm can go a long way in making a great impression.
✨Demonstrate Team Spirit
Since you'll be working closely with a team, highlight your ability to collaborate and support others. Share examples of how you've worked well in a team environment, especially in previous roles or projects related to customer service.
✨Prepare for Outdoor Challenges
As this role involves outdoor work, be ready to discuss your experience in various weather conditions and manual handling. If you have stories about overcoming challenges while working outdoors, share them to demonstrate your resilience and adaptability.