At a Glance
- Tasks: Join our team to provide exceptional customer service in a vibrant garden centre.
- Company: Award-winning family-run garden centre with a focus on fun and wellbeing.
- Benefits: Competitive pay, discounts, life insurance, pension scheme, and free parking.
- Other info: Flexible zero hours contract with opportunities for personal growth.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: Previous retail experience and a passion for customer interactions.
The predicted salary is between 7 - 12 £ per hour.
We are looking for an experienced retail person to join our garden centre team at our Cheltenham store. Webbs is an award-winning garden centre retailer with four stores and a growing ecommerce business. Our stores are premium garden centres with exceptional indoor and outdoor horticulture departments, a range of quality gifts, homeware, furniture and clothing. Our high-quality restaurants offer freshly prepared, seasonally changing menus. We are an independent family business with a great team of people. At Webbs, our values are Team, Trust, Environment, Family and Personality. We have an excellent workplace culture with a focus on fun and wellbeing whilst we work hard to get the job done together. We are proud to have won national awards including Best UK Workplace 2023, Best UK Workplace for Women 2023 and Excellence in Wellbeing awards 2023.
We are looking for an experienced sales advisor to join the Cheltenham retail team. We pride ourselves on our excellent customer service, so you will have previous retail experience, be friendly and helpful, going out of your way to create that all-important first and last impression for customers completing their purchases. The successful candidate will have great customer service and sales skills. You will enjoy customer interactions and be able to build rapport quickly. You will be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You will listen, ask questions and provide trusted, enthusiastic advice.
If you are customer focused with great organisational skills and relevant retail/till experience, then we would love to hear from you. This is a zero hours, permanent position. Working days will include weekdays, evenings and weekends. We offer a competitive salary with a generous benefits package including colleague discounts, life insurance, pension scheme, discretionary profit share bonus scheme and free parking. The role is based at our store in Cheltenham, and so you must live within a reasonable commuting distance.
If you would like to join our fun, friendly Webbs team then please click apply now or send your CV to jobs@webbs.co.uk.
Hourly rate: £7.55 - £12.21
Zero Hours Garden Centre Team Member - Webbs, Cheltenham employer: Webbs Garden Centres Ltd.
Webbs is an exceptional employer, renowned for its award-winning workplace culture that prioritises fun, wellbeing, and teamwork. Located in Cheltenham, our garden centre offers a vibrant environment where employees can thrive, with opportunities for personal growth and development, alongside a competitive salary and generous benefits package. Join us to be part of a family business that values trust, personality, and a commitment to providing outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Zero Hours Garden Centre Team Member - Webbs, Cheltenham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Webbs Garden Centres Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Webbs Garden Centres Ltd.!
We think you need these skills to ace Zero Hours Garden Centre Team Member - Webbs, Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Webbs Garden Centres Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Webbs Garden Centres Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Webbs Garden Centres Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Webbs Garden Centres Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
