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- Tasks: Support daily arcade operations and provide top-notch customer service.
- Company: Exciting gaming centre in Chester with a fun atmosphere.
- Benefits: Flexible shifts, competitive pay, and training provided.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Customer service experience and strong communication skills preferred.
- Other info: Perfect for those who love gaming and enjoy working with people.
The predicted salary is between 24000 - 36000 £ per year.
Location: Webbers Amusements, Chester (FRODSHAM STREET, EXISTING ADULT GAMING CENTER & NORTHGATE STREET, NEW ADULT GAMING CENTER OPENING SPRING 2026)
Employment Type: Full-time / Part-time
Reports To: Arcade Manager
Job Summary: The Arcade Assistant supports daily operations of the slots arcade by providing excellent customer service, maintaining a clean and safe environment, assisting players, and ensuring arcade machines are functioning properly. This role is customer-facing and plays a key part in creating a welcoming, fun, and secure atmosphere for guests.
Responsibilities:
- Greet customers and provide friendly, professional service
- Assist players with machine use, payouts, and general inquiries
- Monitor gaming floor to ensure compliance with arcade policies
- Handle cash transactions, ticket redemptions, and point systems
- Report machine malfunctions and basic troubleshooting
- Maintain cleanliness and organization of the arcade floor
- Enforce age restrictions and responsible gaming guidelines
- Support promotional events and loyalty programs
- Assist with opening and closing procedures
- Follow all security and safety protocols
Qualifications:
- Customer service or retail experience is a plus
- Basic math and cash-handling skills
- Strong communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Must be reliable, punctual, and trustworthy
- Ability to stand for long periods
- Must meet legal age requirements for gaming establishments
Schedule & Compensation:
- Flexible shifts including evenings, weekends, and holidays
- Competitive hourly pay
- Training provided
MANAGER AND ASSISTANT MANAGERS POSITIONS in Chester employer: Webbers Leisure Ltd
Contact Detail:
Webbers Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MANAGER AND ASSISTANT MANAGERS POSITIONS in Chester
✨Tip Number 1
Get to know the arcade scene! Visit Webbers Amusements and soak in the atmosphere. Chat with staff and customers to understand what makes the place tick. This will give you a leg up when you apply!
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle inquiries and complaints. The better you are at making people feel welcome, the more likely you are to impress during interviews.
✨Tip Number 3
Be ready to show off your cash-handling skills! Brush up on basic math and practice transactions. You might even want to simulate a cash register scenario to feel more confident when discussing your experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace MANAGER AND ASSISTANT MANAGERS POSITIONS in Chester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really help us get a sense of how you'd fit into our team.
Tailor Your Application: Make sure to customise your application for the role at Webbers Amusements. Highlight any relevant experience in customer service or retail, and mention how you can contribute to creating a fun and welcoming atmosphere for our guests.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make it easy for us to see your skills and experiences that match the job description.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Webbers Leisure Ltd
✨Know the Arcade Inside Out
Before your interview, take some time to research Webbers Amusements and their gaming centres. Familiarise yourself with their services, customer experience, and any upcoming events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create a welcoming atmosphere.
✨Brush Up on Basic Math Skills
As you'll be handling cash transactions and ticket redemptions, it’s essential to be comfortable with basic maths. Practise quick calculations and ensure you can handle money confidently. This will help you feel more at ease when discussing your skills during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or future promotions. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
