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- Tasks: Manage subsidence claims from home and support the field team.
- Company: Leading global firm with a focus on customer satisfaction.
- Benefits: Competitive salary, enhanced holidays, health benefits, and industry training.
- Why this job: Join a dynamic team and elevate your career in a remote role.
- Qualifications: Experience in claims handling and excellent customer service skills.
- Other info: Self-motivated individuals will thrive in this desk-based position.
The predicted salary is between 50000 - 65000 £ per year.
As one of the leading businesses in our field, we always strive to exceed customers' expectations. We are seeking a self-driven and confident Subsidence Claims Handler, who has the drive to grow within the business and elevate their career. The role is home based with occasional office visits, so the ability to be self-motivated is an absolute must.
The main duties and responsibilities will be to work as part of our desk-based team to drive claims through to settlement:
- Proactively manage subsidence claims through to completion.
- Assist the field team in completing reports and support where necessary - soil analysis etc.
- Coordinate referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met.
- Provide support to the Surveying & Subsidence office team in periods of extreme volume.
Ideally, someone who has worked in a field-based capacity now looking to move back to a desk-based role. If you have a surveying background, then this is absolutely advantageous. Proven knowledge and understanding of Subsidence in relation to insurance claims is required, along with knowledge or experience of managing technical building claims and the understanding of claims handling.
Excellent telephone skills with the ability to always provide the highest level of customer service are essential.
Benefits include enhanced holidays and pension scheme, health and flexible benefits package, industry training and qualifications, employee discount and more!
Work from Home Claims Assistant (remote) in Sheffield employer: Webber Hughes Ltd
Contact Detail:
Webber Hughes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work from Home Claims Assistant (remote) in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Claims Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to subsidence claims. Make sure you can showcase your knowledge and experience confidently, as well as your ability to work independently from home.
✨Tip Number 3
Don’t forget to tailor your approach! When applying through our website, highlight your relevant skills and experiences that align with the job description. Show us how you can proactively manage claims and support the team effectively.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Work from Home Claims Assistant (remote) in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Subsidence Claims Assistant role. Highlight any relevant experience, especially if you've worked in claims handling or have a surveying background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Be sure to mention your attention to detail and self-motivation, as these are key traits we value at StudySmarter.
Showcase Your Customer Service Skills: Since this role involves a lot of interaction with clients, make sure to highlight your excellent telephone skills and customer service experience. We love candidates who can communicate effectively and provide top-notch service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our global firm!
How to prepare for a job interview at Webber Hughes Ltd
✨Know Your Subsidence Inside Out
Make sure you brush up on your knowledge of subsidence and how it relates to insurance claims. Be prepared to discuss specific cases or scenarios you've encountered in the past, as this will show your expertise and confidence in the field.
✨Show Off Your Customer Service Skills
Since excellent telephone skills are crucial for this role, practice articulating how you've provided top-notch customer service in previous positions. Think of examples where you went above and beyond to help a client, as this will demonstrate your commitment to exceeding expectations.
✨Demonstrate Self-Motivation
As this is a remote position, it's essential to convey your ability to work independently. Share experiences where you successfully managed your time and tasks without direct supervision, highlighting your self-driven nature.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the firm. This shows your genuine interest in the role and helps you assess if it's the right fit for you.