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- Tasks: Manage subsidence claims from start to finish and support the field team.
- Company: Leading global firm with a focus on exceeding customer expectations.
- Benefits: Competitive salary, enhanced holidays, health benefits, and industry training.
- Why this job: Join a dynamic team and elevate your career in a remote role.
- Qualifications: Experience in claims handling and excellent customer service skills.
- Other info: Self-motivated individuals will thrive in this desk-based position.
The predicted salary is between 50000 - 65000 £ per year.
As one of the leading businesses in our field, we always strive to exceed customers' expectations. We are seeking a self-driven and confident Subsidence Claims Handler, who has the drive to grow within the business and elevate their career. The role is home-based with occasional office visits, so the ability to be self-motivated is an absolute must.
The main duties and responsibilities will be to work as part of our desk-based team to drive claims through to settlement:
- Proactively manage subsidence claims through to completion.
- Assist the field team in completing reports and support where necessary - soil analysis etc.
- Coordinate referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met.
- Provide support to the Surveying & Subsidence office team in periods of extreme volume.
Ideally, someone who has worked in a field-based capacity now looking to move back to a desk-based role. If you have a surveying background, then this is absolutely advantageous. Proven knowledge and understanding of subsidence in relation to insurance claims is required, along with knowledge or experience of managing technical building claims and the understanding of claims handling. Excellent telephone skills with the ability to always provide the highest level of customer service are essential.
Benefits include enhanced holidays and pension scheme, health and flexible benefits package, industry training and qualifications, employee discount and more!
Experienced Claims Handler - Remote in Sheffield employer: Webber Hughes Ltd
Contact Detail:
Webber Hughes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Claims Handler - Remote in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims handling sectors. You never know who might have a lead on that perfect role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for claims handlers and practice your responses. We want you to showcase your knowledge of subsidence and customer service skills with confidence.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Experienced Claims Handler - Remote in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Subsidence Claims Handler role. Highlight your relevant experience, especially if you've worked in a field-based capacity or have a surveying background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about claims handling and how you can contribute to our team. Be sure to mention any specific achievements that demonstrate your ability to exceed customer expectations.
Showcase Your Customer Service Skills: Since providing top-notch customer service is key for us, make sure to highlight your excellent telephone skills and any experience you have in managing customer relationships. We love candidates who can communicate effectively and keep clients happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our global firm!
How to prepare for a job interview at Webber Hughes Ltd
✨Know Your Subsidence Inside Out
Make sure you brush up on your knowledge of subsidence and how it relates to insurance claims. Be prepared to discuss specific cases or scenarios you've handled in the past, as this will show your expertise and confidence in the subject.
✨Show Off Your Customer Service Skills
Since excellent telephone skills are crucial for this role, think of examples where you've provided outstanding customer service. Prepare to share how you’ve managed difficult situations or gone above and beyond for clients, as this will highlight your suitability for the position.
✨Demonstrate Your Self-Motivation
As this is a remote role, it's essential to convey your ability to work independently. Share experiences that showcase your self-driven nature and how you manage your time effectively while working from home.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the business. This shows your genuine interest in the role and helps you assess if it's the right fit for you.