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For Companies At a Glance
- Tasks: Manage complex claims and provide top-notch support to high-profile clients.
- Company: Rapidly expanding firm with a supportive team culture.
- Benefits: Competitive salary, leadership training, flexible benefits, and generous holiday allowance.
- Why this job: Gain autonomy while making a real impact in the world of private client management.
- Qualifications: Experience with high net worth clients and strong interpersonal skills required.
- Other info: Opportunities for professional growth and community involvement.
The predicted salary is between 70000 - 70000 ÂŁ per year.
Location: Home Counties
Salary: ÂŁ70,000 DOE + Car/allowance
Are you experienced with complex claims? Does your history lend itself to Private Client support? Are you looking for freedom and autonomy to ensure the best possible service is delivered? If you have answered yes to the above then we would certainly like to hear from you.
The opportunity
We are currently experiencing a rapid period of expansion and looking for a handful of Senior Managers to join the business within an already productive and supportive team. You will be tasked with carrying out the loss adjusting of Major Loss, Private Client and other complex claims and to have oversight of the quality of claims delivery for private client Insurers and their customers on a UK wide basis to include supporting the Business Development Team in achieving growth in this area.
The role
- You will be required to handle claims in line with company requirements and particularly the demanding service standards of MCL clients, essentially overseeing all claims involving mid-high net worth customers and those cases requiring additional customer support, taking ownership of such claims if required.
- Mentoring adjusters as necessary to ensure “added value” approach to Private Client claims and working with new recruits to ensure they understand the MCL philosophy.
- To build relationships with existing Private Client Insurers and be the point of contact for any escalations.
- To work with the Business Development and Growth teams to add new clients specialising in mid-high net worth policies to the MCL portfolio.
- To ensure key performance indicator targets are reached and maintained.
- Actively progress and control all cases.
- Understand and effectively implement company systems and procedures.
- Understand Individual client requirements.
- Ensure technical accuracy of the highest standard.
Ideal candidate
We are seeking someone who has previous experience within a similar role, ideally worked with high-profile clients and managed their expectations. You will be progressing towards or completion of ACILA, FCILA or other professional qualifications a preference or already completed these. We are also looking for the following:
- Top quality interpersonal skills.
- Ability to work in a fast paced and changing environment.
- Dependability and persistence are essential.
- Proven track record of general property adjusting and high net worth.
- Experience of major losses is preferable.
- Completely flexible approach and adaptable to changing priorities.
- Accustomed to working under pressure in a fast pace, demanding environment.
- Full driving license.
Benefits
- Career & Purpose Leadership training programme.
- Funding for professional qualifications.
- Local charity funding.
- Pennies To Heaven.
- Employee Resource Groups.
- Employee volunteering programme.
- Matched pension contribution up to 6%.
- High Street discounts.
- Life assurance: x4.
- Lease car salary sacrifice.
- Enhanced maternity, paternity and adoption pay.
- EAP; 24/7 confidential helpline.
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years.
- Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan.
If the above sounds like it could be you then please click to apply to register your interest.
Private Client Manager - Major Complex Loss employer: Webber Hughes Ltd
Contact Detail:
Webber Hughes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Client Manager - Major Complex Loss
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Private Client Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to complex claims and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in managing high net worth clients makes you the perfect fit for this role. Highlight specific examples of your success in handling major losses and building client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Private Client Manager - Major Complex Loss
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Private Client Manager role. Highlight your experience with complex claims and any relevant qualifications like ACILA or FCILA. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us deliver top-notch service to our clients. Keep it engaging and personal!
Showcase Your Interpersonal Skills: Since this role involves building relationships with high-profile clients, make sure to highlight your top-quality interpersonal skills in your application. We love seeing examples of how you've successfully managed client expectations in the past.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Webber Hughes Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex claims and the specific requirements for private clients. Be ready to discuss your previous experiences with high-profile clients and how you've managed their expectations.
✨Showcase Your Interpersonal Skills
Since this role requires top-notch interpersonal skills, think of examples where you've built strong relationships with clients or colleagues. Prepare to share how you handle escalations and maintain a positive rapport even under pressure.
✨Demonstrate Adaptability
The job description highlights the need for flexibility in a fast-paced environment. Be prepared to discuss times when you've successfully adapted to changing priorities or handled unexpected challenges in your previous roles.
✨Highlight Your Professional Development
If you're progressing towards or have completed ACILA, FCILA, or other relevant qualifications, make sure to mention this during the interview. It shows your commitment to professional growth and aligns with the company's values.