Customer Service Advisor in Manchester

Customer Service Advisor in Manchester

Manchester Full-Time 25350 - 26500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide friendly support to customers via phone, email, and webchat.
  • Company: Leading online retailer with a focus on customer service.
  • Benefits: Competitive salary, casual dress, free parking, and team activities.
  • Other info: Opportunity for growth in a rapidly expanding business.
  • Why this job: Join a supportive team and make a real difference in customer experiences.
  • Qualifications: Previous customer service experience and strong communication skills.

The predicted salary is between 25350 - 26500 £ per year.

  • Customer Service Advisor
  • Bury
  • £25,350 - £26,500
  • Do you have previous contact experience, ideally working within Ecommerce?
  • Have you worked with customers to process orders, handle queries and resolve complaints via phone, email and webchat?
  • Do you enjoy working in a small busy team environment where customer service is a priority over KPIs?

This is a great opportunity to work for a leading online retailer and provide friendly, informative first point of contact support to customers.

Previous experience in a customer service role is essential along with a confident phone manner, good technical knowledge as multiple systems are used, the ability to multitask and work under pressure whilst maintaining standards.

Hours - 4 week days 9am - 5pm and Saturday 8am -3.30pm

Benefits include supportive team, product specific training, casual dress, free parking, team meals and social activities and the chance to develop in a rapidly growing business.

Interested? Click to apply!

Customer Service Advisor in Manchester employer: Webber Hughes Ltd

As a leading firm in the insurance sector, we offer an exceptional work environment that fosters growth and development for our employees. With remote working options and a supportive team culture, you will have the flexibility to thrive while receiving benefits such as enhanced holidays, annual pay reviews, and funding for industry qualifications. Join us in the Leeds area and take your career to new heights in a company that values your ambition and dedication.

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Contact Details:

Webber Hughes Ltd Recruitment Team

We think you need these skills to ace Customer Service Advisor in Manchester

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Customer Service Skills