At a Glance
- Tasks: Lead a dynamic team in an exciting entertainment venue, ensuring unforgettable guest experiences.
- Company: Join a unique brand known for immersive spaces and a guest-centric approach.
- Benefits: Competitive salary, uncapped bonuses, staff discounts, and opportunities to innovate.
- Other info: Fast-paced environment where creativity meets hospitality, with excellent growth potential.
- Why this job: Elevate a standout venue and make a real impact in the entertainment industry.
- Qualifications: Experience in hospitality or retail management with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Ready to take the lead in a fast-paced, experience-driven environment? An exciting entertainment and retail venue known for immersive spaces, themed bars, and unforgettable customer experiences is looking for a dynamic General Manager to join their site. This is your chance to step into a venue where creativity meets hospitality. You’ll oversee a diverse team, drive commercial success, and ensure every guest leaves talking about their visit.
The Role
With experience in leisure/retail, you will be putting into practice your valuable knowledge and building upon an already successful team. With full oversight of P&L, you will be the driving force of increasing revenue for the venue. Furthermore, you will be:
- Leading, coaching and motivating your team to deliver exceptional service
- Overseeing bar operations and maintaining high standards across all front-of-house areas
- Managing performance, identifying development needs, and supporting staff growth
- Monitoring revenue streams and driving KPIs to maximise profitability
- Taking ownership of venue standards, atmosphere, and the overall guest journey
- Working closely with senior leadership to push the venue’s vision forward
- Driving off-peak activity
What We’re Looking For
At this stage in your career, you will be well versed in running a successful venue/team and have worked closely with senior management to drive business strategy forward. We are seeking someone who is confident, revenue focused and has a passion for exceeding goals. Having a good sense of humour certainly helps too. Other qualities we are looking for:
- Strong team management experience within hospitality, retail, or leisure
- Hands-on bar/front-of-house expertise
- A confident leader with proven performance management skills
- Someone who thrives in busy, high-energy environments
- A commercially aware manager with experience in revenue management and new business outreach
- A natural communicator who can inspire a team and handle challenges with ease
Why Join Us
You’ll be part of a unique, storytelling-led brand known for its imaginative spaces and guest-centric approach. Expect a supportive leadership team, opportunities to innovate, and a workplace where no two days are the same. Competitive salary with an uncapped bonus structure. True opportunity to innovate ideas and drive your business forward. Staff discounts.
If you’re passionate about delivering memorable experiences and ready to elevate a standout venue, we’d love to hear from you.
General Manager - Experiential Entertainment in Leeds employer: Webber Hughes Ltd
Join a vibrant and innovative team at our experiential entertainment venue in Castleford, where creativity and hospitality converge to create unforgettable guest experiences. As a General Manager, you'll benefit from a supportive leadership structure, opportunities for personal and professional growth, and a competitive salary with an uncapped bonus scheme. Embrace the dynamic work culture that encourages innovation and teamwork, making every day a unique adventure in the world of leisure and entertainment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Experiential Entertainment in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Webber Hughes Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Webber Hughes Ltd
Don't be shy about reaching out to Webber Hughes Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Experiential Entertainment in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Webber Hughes Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Webber Hughes Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
