At a Glance
- Tasks: Lead a vibrant venue, inspire your team, and create unforgettable customer experiences.
- Company: Exciting immersive entertainment business with ambitious growth plans.
- Benefits: Competitive salary, bonus, and benefits in a dynamic work environment.
- Other info: Opportunity to shape the culture and standards from day one.
- Why this job: Be at the forefront of launching a brand-new entertainment venue in York.
- Qualifications: Management experience in hospitality or entertainment, with a passion for customer service.
The predicted salary is between 33975 - 41525 £ per year.
- General Manager - Restaurant, Bar & Entertainment
- York
- £35k + bonus & benefits
- Are you an energetic, commercially focused manager who knows how to bring a venue to life?
- Can you lead from the front, inspire a team and create an experience customers want to come back for?
- Fancy playing a pivotal role in the launch and growth of a brand-new entertainment venue?
We’re delighted to be exclusively recruiting for a General Manager on behalf of a successful and growing immersive entertainment business.
With a strong brand, a family feel and ambitious plans for growth, this is a fantastic opportunity to join the business at an exciting time.
With a brand-new York site opening, incorporating a restaurant, bar and immersive games, you’ll have a genuine opportunity to put your stamp on the venue from day one.
This isn’t simply about keeping a venue running.
You’ll be responsible for building the team, defining the culture, setting the standards, driving sales and creating an exceptional customer experience.
You’ll bring energy, ideas and creativity to the role, while making sure best practice is embedded across every part of the operation.
Most importantly, you’ll lead by example and create a team that is as passionate about the brand as you are.
The Role
As General Manager, you’ll have overall responsibility for the successful operation and commercial performance of the venue.
You’ll work closely with senior leadership to bring the vision for the new site to life, while having the autonomy to develop ideas and drive the business forward.
You’ll be responsible for
- Managing the Restaurant, Bar and Immersive Entertainment operation
- Recruiting and building the opening team
- Creating the venue culture and setting standards
- Leading, coaching and motivating your team
- Leading by example and delivering exceptional service
- Driving sales, revenue and profitability
- Managing the venue P&L, KPIs and performance
- Developing ideas to increase footfall and off-peak sales
- Embedding best practice across the venue
- Managing performance and developing your team
- Owning the overall customer experience
- Working with senior leadership on business growth
- Bringing new ideas and improvements to the venue
What We’re Looking For
This role will suit someone who genuinely loves what they do.
You’ll have the energy, personality and commercial drive to take ownership of a venue and the passion to build something special.
You’ll ideally have management experience within hospitality, restaurants, bars, leisure or entertainment, and be comfortable leading a customer-facing operation in a fast-paced environment.
You’ll also bring
- Proven experience managing hospitality, leisure or entertainment teams
- Restaurant, bar and/or leisure management experience
- Commercial awareness and P&L experience
- A track record of driving sales and performance
- Strong recruitment, coaching and team development skills
- A hands-on, lead-from-the-front approach
- Energy, enthusiasm and passion
- Creativity and plenty of ideas
- The ability to set and maintain high standards
- Excellent communication skills
- A genuine passion for the brand and customer experience
If you’re a natural leader with energy, ideas and a genuine passion for creating great experiences, we’d love to hear from you.
General Manager - Bar, Restaurant & Entertainment in York employer: Webber Hughes Ltd Careers
As a leading player in the insurance sector, we pride ourselves on fostering a supportive and dynamic work environment that empowers our employees to excel. With remote working flexibility, enhanced holidays, and opportunities for professional development, we are committed to your growth and success. Join us in Manchester and be part of a team that values detail-oriented individuals who are eager to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Bar, Restaurant & Entertainment in York
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Webber Hughes Ltd Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Webber Hughes Ltd Careers
Don't be shy about reaching out to Webber Hughes Ltd Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Bar, Restaurant & Entertainment in York
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Webber Hughes Ltd Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Webber Hughes Ltd Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
