At a Glance
- Tasks: Manage hotel partner relationships and optimise product offerings for travel experiences.
- Company: Join WebBeds, a leading global accommodation supplier in the travel industry.
- Benefits: Dynamic work environment with growth opportunities and a diverse team.
- Other info: Work with a passionate team across 50+ countries and 50+ languages.
- Why this job: Be part of a fast-growing company that values innovation and collaboration.
- Qualifications: Strong communication skills and experience in a similar role preferred.
The predicted salary is between 40000 - 50000 € per year.
Who are WebBeds?
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing travel experiences. Our products range from a retail online platform, integration connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.
What makes us stand out?
- We are a wholesale global travel organisation
- We have 1500+ people speaking 50+ languages in 120+ cities across 50+ countries
- We partner with over 430,000 properties in more than 15,000 destinations
- We work with more than 44,000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking
What will your functions be?
As a Product Manager, you will play a major role in maintaining our relationships with hotel partners. Serving as their main point of contact, you will be responsible for reviewing and loading hotel contracts, optimizing the products on offer, and assisting partners with the operation of our internal platforms. In this role, you will take ownership of product optimization for either a single destination or a larger geographical area, adjusting your focus as needed to meet the evolving needs of the business. Working closely under the guidance and direction of the Contract Manager, you will implement market strategies for your assigned region and execute targeted actions to ensure their overall commercial success.
Responsibilities include but are not limited to:
- Hotel partner relationship management: Build and maintain direct relationships with hotel partners and address their queries.
- Contract and offer loading: Assist with loading of contracts via Fresh Desk platform and last-minute offers.
- Allocation and availability maintenance: Maintain contractual hotel allocations, last-minute availability, and overall portfolio availability regularly and as required.
- Promotions and special offers: Work with hotel partners and Contracts Manager on special offers and promotions.
- Stop sales management: Review, accept, or negotiate against stop sales.
- Production evaluation and follow-up: Evaluate production and determine follow up action jointly with Contracts Manager and as directed by Line Manager.
- Partner training and enablement: Implement the training of hotel partners on supplier interface and usage of extranet tools.
- Competitiveness report execution: Undertake tasks related to the competitiveness report.
- Price comparison and rate optimization: Undertake regular price comparisons for a given destination to ensure we have the best rates.
- BAR contract mapping: Assist with mapping and loading of BAR contracts.
- Booking recovery implementation: Analyse, investigate, and implement recovery of 3P bookings to DC according to departmental parameters.
- Portfolio management and coverage: Additional responsibilities may include directly handling a small portfolio of suppliers as directed by Line Manager.
- Lead and opportunity identification: Informing Contracts Managers of new leads and opportunities.
- Contract Manager business trip support: Assist Contracts Manager with urgent tasks whilst they are on business trips as and when required.
- Inter-departmental communication: Inter-departmental communication including accounts, reservations and customer care department, content, etc.
What are we looking for?
- English is a must at an advanced level.
- Work experience in a similar role and/or with other contracting platforms is a plus.
- Commercial awareness in the travel industry.
- Ability to build effective working relations both internally and externally.
- Personal effectiveness with strong communication and influencing skills.
- Comfortable using phone to negotiate with suppliers.
- Experience in working in fast paced and multi-cultural environment.
- Proactive, with ability to offer solutions to issues encountered.
- Good Microsoft Office knowledge, especially Excel and Outlook.
- Ability to use multiple systems.
- Team player.
- Ability to negotiate.
- Ability to work independently as well as part of the team.
- Ability to prioritize.
- Organized with impeccable attention to detail.
- Numerically astute.
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe
- Dynamic environment with the chance to grow, influence & impact change
- Disruptive, fast-growing market leader within travel & endless possibilities
- Culture built on collaboration empowerment and innovation
Product Manager employer: WebBeds
WebBeds is an exceptional employer, offering a dynamic and collaborative work environment where innovation thrives. With a diverse team of over 1,500 professionals from around the globe, employees benefit from extensive growth opportunities and the chance to make a significant impact in the fast-paced travel industry. Located in the UK, WebBeds fosters a culture of empowerment and support, ensuring that every team member plays a vital role in delivering outstanding service to partners and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at WebBeds or similar companies. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching WebBeds and its products. Understand their market strategies and be ready to discuss how your skills can help optimise their offerings. Show them you’re not just another candidate, but someone who’s genuinely interested in their mission.
✨Tip Number 3
Practice your negotiation skills! As a Product Manager, you’ll need to communicate effectively with hotel partners. Role-play scenarios with friends or family to build confidence in discussing contracts and offers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at WebBeds. Let’s get you that dream job!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Product Manager role. Highlight relevant experience, especially in hotel partner management and contract loading, as these are key aspects of the job.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for WebBeds. Share your passion for the travel industry and how your skills can help us deliver amazing outcomes.
Showcase Your Communication Skills:Since you'll be building relationships with hotel partners, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will go straight to our team, and we can get back to you quicker!
How to prepare for a job interview at WebBeds
✨Know Your Product Inside Out
Before the interview, make sure you understand WebBeds' products and services thoroughly. Familiarise yourself with their Retail Online platform, Integration Connectivity hub, and distribution APIs. This knowledge will help you demonstrate your enthusiasm and ability to contribute to product optimisation.
✨Showcase Your Relationship Management Skills
As a Product Manager, building relationships with hotel partners is key. Prepare examples of how you've successfully managed relationships in the past. Highlight your communication and negotiation skills, as these will be crucial in this role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to optimise a product or resolve a partner's issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Commercial Awareness
WebBeds operates in a fast-paced travel industry, so show that you understand market trends and competitive dynamics. Be prepared to discuss how you would approach price comparisons and rate optimisation for hotel partners, showcasing your analytical skills.
