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- Tasks: Manage relationships with key partners and optimise travel product offerings.
- Company: Join WebBeds, a leading global accommodation supplier in the travel industry.
- Benefits: Dynamic work environment, growth opportunities, and a supportive team culture.
- Why this job: Be part of a fast-growing company making travel experiences unforgettable.
- Qualifications: Strong communication skills and experience in the travel industry preferred.
- Other info: Work with a diverse team across the globe and make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
Who is WebBeds
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing travel experiences. WebBeds is a subsidiary of Web Travel Group, an ASX 200 listed company operating a global digital travel business.
What makes us stand out
- We are a wholesale global travel organization.
- We have 1500 people speaking 50 languages in 120 cities across 50 countries.
- We partner with over 430,000 properties in more than 15,000 destinations.
- We work with more than 44,000 travel companies in 139 source markets.
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.
In this role you will:
The Partner Success Manager Chains plays a major role in complementing the Chains team in the relationship management with key chain partners through optimisation of rates and availability jointly with the Strategic Account Managers with targeted actions and strategy as directed by the Director of Chains. This position will be working collaboratively with external and internal stakeholders in an agile manner to maximize opportunities and increase growth providing excellent partner service and making our Dynamic Inventory available on Points of Sale.
This role requires a candidate with a strong operational background in the Connectivity area of the travel industry as well as an interest and passion for the commercial area of the business that enables seamless integration of new product with channel managers and switch partners.
Key elements to this role include but are not limited to:
- The Partner Success Manager Chains has a responsibility for delivering the company’s commercial objectives derived from the chains partnership roadmap.
- Build and maintain meaningful relationships with Chain partners to optimize the global partnership on Destination Region and Global level.
- Partner with Connectivity team, Strategic Account Managers and Chains to ensure hotels are connected, handle queries and ensure overall quality control.
- Analyse and investigate trends of the specific chain to build partner roadmap together with Strategic Account Managers to achieve better performance and optimize the chain partnerships.
- Ensure managed chain properties are live and bookable on POS, conducting quality auditing of properties set up, ensuring pricing accuracy and the rate and promotion competitiveness.
- Monitor daily / weekly / monthly production for connected hotels in remit using relevant production reports.
- Support onboarding of new partners and implement trainings on our USPs and usage of extranet tools and interface.
- Assist Strategic Account Managers with analyses, reports and presentations for the QBRs of key Chain Partners.
- Assist with reviewing mapping and setting live of BAR contracts.
- Liaising with relevant teams to see the task through to the end.
- Additional responsibilities may include handling directly a small portfolio of Chain suppliers as directed by Line Manager.
The skills we would love to see in your suitcase!
- Personal effectiveness with strong communication and influencing skills.
- Comfortable to negotiate with suppliers in person or via Teams.
- Experience in working in fast paced and multi-cultural environment.
- Proactive and positive with ability to offer solutions to issues encountered.
- Personable with lots of enthusiasm and a can-do attitude.
- Ability to work independently as well as part of the team.
- Ability to prioritise and multitask.
- Organised with impeccable attention to detail.
- Numerically astute.
- Ability to build effective and meaningful working relations both internally and externally.
- Have worked in a similar role.
- Experienced in various contracting platforms.
- Fluent in English with additional fluency in Spanish or German considered an asset.
- Commercial awareness in the travel industry.
- Good Microsoft Office knowledge, especially Excel and Outlook.
Why choose us as your next destination
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe.
- Dynamic environment with the chance to grow, influence & impact change.
- Disruptive fast-growing market leader within travel & endless possibilities.
- Culture built on collaboration, empowerment and innovation.
Find out more about the WebBeds business at - #LI-Hybrid
Partner Success Manager employer: WebBeds
Contact Detail:
WebBeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Success Manager
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those connected to WebBeds. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching WebBeds and its partners. Understand their products and services, and think about how your skills can help enhance their partner relationships. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Partner Success Manager role. Highlight your operational background and any relevant achievements that demonstrate your ability to optimise partnerships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the WebBeds team and contributing to our success.
We think you need these skills to ace Partner Success Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partner Success Manager role. Highlight your experience in the travel industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves building relationships with partners, it's crucial to demonstrate your strong communication and influencing skills. Use examples from your past experiences to show how you've successfully negotiated or collaborated with others.
Be Detail-Oriented: Attention to detail is key in this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the role and our company. Let's make this journey together!
How to prepare for a job interview at WebBeds
✨Know Your Stuff
Before the interview, dive deep into WebBeds and its offerings. Understand their products, services, and how they stand out in the travel industry. This knowledge will help you connect your experience with their needs and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Partner Success Manager, strong communication is key. Prepare examples of how you've effectively communicated with partners or stakeholders in the past. Be ready to demonstrate your ability to negotiate and influence, as this will be crucial in your role.
✨Be Data Savvy
Since the role involves analysing trends and monitoring production reports, brush up on your numerical skills. Be prepared to discuss how you've used data to drive decisions or improve performance in previous roles. Familiarity with Excel will definitely give you an edge!
✨Emphasise Your Team Spirit
WebBeds values collaboration, so highlight your ability to work well in a team. Share experiences where you've successfully collaborated with others to achieve a common goal. This will show that you can thrive in their dynamic environment and contribute positively to the team.
