IT PMO Change Manager

IT PMO Change Manager

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead change management activities and support teams through transitions in IT projects.
  • Company: WebBeds is a global leader in accommodation distribution for the travel industry.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
  • Why this job: Join a passionate team and make a real impact in a fast-paced, innovative company.
  • Qualifications: Bachelor's degree required; experience in change management or tech-driven roles preferred.
  • Other info: Work remotely from Spain or Romania and be part of a diverse, multilingual team.

The predicted salary is between 36000 - 60000 ÂŁ per year.

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This role can also be based out of Spain (Palma de Mallorca, Madrid, Barcelona) or Romania (Iasi)
Who are WebBeds?
WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50.000 requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.
\”We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value\” is our mission as an IT organization.
With this in mind, we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core versions, K8S, microservices architecture, clouds hosting and orchestration, CI/CD pipelines, automated testing, Proactive monitoring, and alerting systems, to name a few.
Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners, QA engineers, Software Engineers, and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn, but are encouraged by new ideas and fresh thinking that you will bring with you.
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.
What makes us stand out?

  • We are a wholesale global travel organization
  • We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
  • We partner with over 430,000 properties in more than 15,000 destinations
  • We work with more than 44,000 travel companies in 139 source markets
  • We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

In This Role You Will
We’re looking for a Change Manager to join our IT Project Management Office. This role is focused on guiding people through change—whether it’s new systems, processes, or ways of working—ensuring smooth adoption and minimizing disruption. You’ll work alongside Project Managers but step away from the day-to-day task management to focus on the bigger picture: people, process change, and communication.
You’ll contribute to value-driven change by applying structured change management techniques, promoting user-centric design, and supporting the implementation of modern, automated processes. This role complements our PMO function by focusing on the people side of change—helping individuals and teams adapt and thrive through engagement, communication, and process enablement.
Key Responsibilities

  • Lead change management activities across IT initiatives with a strong focus on people impact and adoption.
  • Serve as the IT Change Enablement and Delivery Lead for key strategic company projects.
  • Collaborate with PMs to support successful delivery while ensuring process and people changes are clearly communicated, understood, and embedded.
  • Develop and implement communication and engagement strategies tailored to each project’s stakeholders and change journey.
  • Assess change readiness, identify resistance, and work with business leads to support smoother transitions.
  • Define and document process changes, with a focus on simplification, user experience design, and regulatory or compliance alignment, working closely with functional teams and business units.
  • Monitor and measure change effectiveness and adoption, reporting feedback and recommending adjustments.
  • Act as a central point of communication for change, ensuring messaging is clear, consistent, and aligned across impacted teams.
  • Support stakeholders through transition periods by providing guidance, structure, and practical tools to navigate change.
  • Promote a culture of innovation, data-informed decision-making, and continuous improvement across the IT function.

The skills we would love to see in your suitcase!

  • Bachelor\’s degree or higher education required.
  • Experience working in large-scale transformation programs, involving technology adoption and cross-functional delivery.
  • Experience in change management or similar roles in a tech-driven organization.
  • A strong communicator with the ability to simplify and explain change across diverse stakeholder groups.
  • Understanding of IT delivery environments—Agile, Waterfall, or hybrid—and how to enable change effectively within them.
  • Comfortable working across multiple teams, engaging both technical and non-technical global stakeholders.
  • Ability to balance strategic oversight with day-to-day support across multiple projects.
  • Background or interest in communications, people development, or organizational psychology.
  • Formal change management training or certification (e.g. PROSCI, ADKAR) are a plus.
  • Exposure to or understanding of areas such as product development, project and portfolio management, IT service management, innovation processes, data driven practices, compliance, and innovation frameworks.

Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

  • International highly skilled group of experts from all around the globe
  • Dynamic environment with the chance to grow, influence & impact change
  • Disruptive, fast-growing market leader within travel & endless possibilities
  • Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at –

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Other

Job function

  • Job function

    Project Management and Information Technology

  • Industries

    Travel Arrangements

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IT PMO Change Manager employer: WebBeds

WebBeds is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and creativity are at the forefront of our mission. With a strong focus on employee growth and development, we offer opportunities to engage with cutting-edge technology while working alongside a diverse team of passionate professionals from around the globe. Our commitment to inclusivity and support ensures that every team member can thrive and contribute meaningfully to our success in the fast-paced travel industry.
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Contact Detail:

WebBeds Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT PMO Change Manager

✨Tip Number 1

Familiarise yourself with change management frameworks like PROSCI or ADKAR. Understanding these methodologies will not only help you in interviews but also demonstrate your commitment to structured change management.

✨Tip Number 2

Network with professionals in the travel and technology sectors. Engaging with people who work at WebBeds or similar companies can provide insights into their culture and expectations, which can be invaluable during the interview process.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed change in previous roles. Highlighting your experience with cross-functional teams and technology adoption will showcase your ability to thrive in a dynamic environment.

✨Tip Number 4

Stay updated on the latest trends in IT and change management. Being knowledgeable about current technologies and methodologies will not only impress your interviewers but also show that you're proactive and passionate about your field.

We think you need these skills to ace IT PMO Change Manager

Change Management
Stakeholder Engagement
Communication Skills
Process Improvement
User-Centric Design
Project Management
Agile Methodologies
Cross-Functional Collaboration
Resistance Management
Training and Development
Data Analysis
Organisational Psychology
Formal Change Management Certification (e.g. PROSCI, ADKAR)
IT Service Management
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in change management and IT project delivery. Use keywords from the job description to demonstrate that you understand the role and its requirements.

Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about change management and how your skills align with WebBeds' mission. Share specific examples of past experiences where you've successfully guided teams through change.

Showcase Communication Skills: Since this role requires strong communication abilities, consider including examples of how you've effectively communicated change to diverse stakeholders in previous roles. This could be in the form of presentations, reports, or team meetings.

Highlight Relevant Certifications: If you have any formal change management training or certifications (like PROSCI or ADKAR), make sure to mention these prominently in your application. They can set you apart from other candidates.

How to prepare for a job interview at WebBeds

✨Understand Change Management Principles

Familiarise yourself with key change management frameworks like PROSCI or ADKAR. Be prepared to discuss how you have applied these principles in past roles, especially in tech-driven environments.

✨Showcase Communication Skills

As a Change Manager, your ability to communicate effectively is crucial. Prepare examples of how you've simplified complex changes for diverse stakeholders and ensured clear messaging during transitions.

✨Demonstrate Stakeholder Engagement

Highlight your experience in engaging both technical and non-technical stakeholders. Discuss specific strategies you've used to assess change readiness and address resistance in previous projects.

✨Emphasise Adaptability and Innovation

WebBeds values creativity and fresh thinking. Be ready to share instances where you've promoted a culture of innovation or contributed to continuous improvement within your teams.

IT PMO Change Manager
WebBeds
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  • IT PMO Change Manager

    London
    Full-Time
    36000 - 60000 ÂŁ / year (est.)

    Application deadline: 2027-07-15

  • W

    WebBeds

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