Contract Manager Switzerland

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*This role can be either in London or Palma offices.

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers create amazing travel experiences.
Our offerings include a Retail Online platform, Integration Connectivity hub, and distribution APIs. Our systems are 100% cloud-hosted, processing up to 5.0 billion search requests daily. We leverage leading-edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Web Travel Group (ASX: WEB), an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organization
• We have over 1500 staff speaking 50+ languages across 120+ cities in more than 50 countries
• We partner with over 430,000 properties in more than 15,000 destinations
• We collaborate with over 44,000 travel companies in 139 source markets
• Our Technology team focuses on delivering valuable outcomes using innovative tech and creative & lateral thinking

In this role you will :

As a Contracts Manager at WebBeds, you will be responsible for securing competitive hotel contracts within your regions. Your efforts will support achieving the company\’s KPIs, including hotel mix, pricing, availability, and margins. You will have full ownership of all revenue streams for your managed destinations.

Key responsibilities

• Negotiate and secure contracts with hotels in your regions to meet KPIs, including:

– Number and mix of hotels

– Competitive pricing and availability

– Revenue performance of your hotel portfolio

• Develop and maintain relationships with hotel partners, ensuring alignment with WebBeds\’ strategic goals
• Regularly review hotel performance, addressing issues related to pricing, availability, or quality
• Conduct market research to identify expansion opportunities and maintain competitiveness
• Collaborate with regional leadership to develop and implement contracting strategies
• Monitor destination performance metrics for continuous improvement

The skills we would love to see in your suitcase!

• Proven experience in hotel account management or similar roles in the travel industry
• Strong regional knowledge and hospitality market understanding
• Ability to meet revenue targets in a competitive environment
• Experience building and managing hotel partnerships
• Familiarity with online distribution platforms, APIs, or cloud systems (a plus)
• Excellent analytical and organizational skills
• Fluency in English; additional languages relevant to regions are highly desirable
• Negotiation skills to secure favorable terms while maintaining strong relationships
• Deep understanding of travel and accommodation markets in assigned regions
• Analytical thinking for evaluating market trends and data
• Strong communication skills for liaising with stakeholders
• Results-oriented mindset with a track record of meeting/exceeding targets
• Proactive problem-solving abilities
• Contracting experience in the hotel industry
• Able to develop and maintain trusting relationships with hoteliers
• Degree or equivalent professional qualification
• Minimum 2 years contracting experience in the hotel industry (OTAs, Bed banks, Tour Operators)
• Understanding of current contracting models (dynamic/static)
• High accuracy and attention to detail
• Proficiency with Microsoft Word, Excel, and Outlook

Why choose us as your next destination?

We pride ourselves on our dedicated team of friendly, energetic, and passionate professionals. Our diverse workforce speaks over 50 languages, working from offices worldwide or in the field, united in delivering exceptional service and support.

• International team of experts from around the globe
• Dynamic environment with growth and influence opportunities
• Market leader in travel with endless possibilities
• Culture focused on collaboration, empowerment, and innovation

Learn more about WebBeds at – #LI-Hybrid

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