At a Glance
- Tasks: Lead and execute regional chain strategy to drive growth and strengthen partnerships.
- Company: Join WebBeds, a leader in the travel industry with a dynamic team.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Collaborative environment with opportunities for international travel and career advancement.
- Why this job: Make a real impact by driving market share and building strategic relationships.
- Qualifications: 8-10 years in hotel contracting or strategic roles; strong leadership and negotiation skills.
The predicted salary is between 75600 - 92400 £ per year.
What you will do on your journey with WebBeds. As a Regional Chains Director, you will lead, develop, and execute the regional chain strategy to drive sustainable growth, strengthen strategic partnerships, and increase WebBeds’ market share across your assigned regions. In this role, you will own senior-level relationships with key regional hotel chain partners and provide strategic direction to the Regional Chains team to maximize commercial performance, portfolio expansion, and long-term value creation.
You will work cross-functionally with Global Chains, Contracting, Partner Success, Supplier Optimization, Connectivity, Sales, and Marketing teams to ensure seamless alignment between regional execution and global chain objectives. This position requires a strong commercial leader with deep industry expertise, strategic vision, and the ability to translate high-level strategy into measurable results.
In this role you will:
- Regional chain strategy definition: Define and own the regional chain strategy, aligned with global chains objectives, to drive incremental revenue growth and market share.
- Team leadership and management: Lead and manage the Regional Chains team (>4FTE), providing direction, coaching, and performance management to ensure delivery of agreed KPIs.
- Senior-level relationship ownership: Own senior-level relationships with priority regional and global hotel chains, acting as executive sponsor and escalation point.
- Chain opportunity identification: Identify, evaluate, and prioritize new chain opportunities within the region in collaboration with Global Chains and Regional Leadership.
- Contract negotiation and compliance: Ensure optimal commercial outcomes by overseeing chain contract negotiations, renewals, and compliance with agreed timelines and standards.
- Portfolio performance driving: Drive regional chain portfolio performance through pricing, availability, inventory, and product optimization in partnership with Partner Success, Supplier Optimization, and Contracting teams.
- Quarterly business reviews: Chair and participate in high-level quarterly business reviews with key chain partners to review performance, align strategy, and identify growth opportunities.
- Cross-functional contracting collaboration: Collaborate with regional and destination contracting teams to ensure alignment on chain strategies, targets, and hotel-level execution.
- Supplier connectivity partnership: Partner with supplier connectivity and loading teams to define preferred connectivity strategies and ensure scalable, high-quality chain onboarding.
- Performance trend monitoring: Monitor regional chain performance trends, risks, and opportunities, using data-driven insights to inform strategic decisions.
- Complex issue escalation: Act as escalation point for complex commercial, service, or operational issues impacting regional chain partners.
- Commercial initiative negotiation: Drive the negotiation and execution of regional exclusives, value adds, overrides, and joint marketing initiatives across WebBeds platforms.
- Industry event representation: Represent WebBeds at key industry events, tradeshows, and executive-level partner meetings to strengthen market presence and relationships.
- Internal alignment and communication: Ensure effective internal communication and alignment between Global Chains, Sales, Marketing, and regional teams to maximize promotion of chain content.
- Health and Safety compliance: Support Health and Safety compliance and ensure required reporting is completed and up to date.
- Corporate communication standards: Communicate internally and externally in a professional manner in line with corporate guidelines and leadership expectations.
The skills we would love to see in your suitcase!
- Extensive contracting and commercial experience within the hotel and/or travel industry.
- Proven ability to build, manage, and grow senior-level strategic partnerships with hotel chains.
- Educated to degree level or equivalent professional qualification.
- Fluent in English (additional regional languages highly beneficial).
- Willingness to travel frequently within the region and internationally as required.
- Strong strategic leadership and people management skills, with experience leading multi-market or regional teams.
- Excellent commercial acumen with a strong understanding of regional and global distribution models.
- Highly developed negotiation, influencing, and stakeholder management skills.
- Data-driven decision-maker with strong analytical capabilities and financial awareness.
- Exceptional communication and presentation skills, able to engage effectively at executive level.
- Proactive, resilient, and adaptable, with the ability to manage complexity and competing priorities.
- Collaborative leadership style with a strong focus on cross-functional teamwork and accountability.
- Minimum 8–10 years’ experience in hotel contracting, chain management, or strategic commercial roles within OTAs, bedbanks, or tour operators.
- Strong understanding of dynamic and static contracting models across multiple regions.
- Fluency in one or more additional European languages.
- Previous experience in a regional or global leadership role managing chain portfolios.
- Demonstrated success in scaling chain partnerships and driving measurable regional growth.
- Experience working in complex, matrix-driven international organizations.
Regional Chains Director in London employer: Webbeds UK Services Limited
WebBeds is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to drive strategic initiatives in the travel industry. As a Regional Chains Director, you will benefit from extensive professional development opportunities, a strong focus on teamwork, and the chance to build influential relationships with key hotel chains across diverse regions. With a commitment to employee well-being and a vibrant workplace environment, WebBeds stands out as a rewarding place for those seeking meaningful career growth.
Contact Details:
Webbeds UK Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Chains Director in London
✨Get a Taste of the Scene
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We think you need these skills to ace Regional Chains Director in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Webbeds UK Services Limited and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Webbeds UK Services Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
