Head of Commercial Programme Management

At R3 our vision is a world where value moves freely, and business is done safely. Our mission is to enable an open, trusted, and enduring digital economy. We are a scale up with a startup’s grit. We encourage a workforce where no idea is too small, and no two days are the same.

This role is integral to shaping the commercial strategy and ensuring its successful execution.

• Strategic Leadership of the Commercial PMO: Establish and lead a high-performing Commercial PMO function, ensuring alignment with the organisation’s strategic objectives. Define and oversee the delivery of complex, multi-faceted programmes across the commercial division, driving measurable business outcomes. Develop and implement frameworks to manage programme interdependencies, risks, and priorities effectively.
• Ownership of the Commercial Transformation Programme: Design and lead the end-to-end Commercial Transformation Programme, covering product, pricing, customer engagement, and other critical areas. Work collaboratively with senior leaders across divisions to ensure alignment and validation of the transformation strategy. Set clear deliverables, timelines, and success metrics, holding cross-functional teams accountable for delivery. Provide executive-level updates and reporting, ensuring transparency and timely resolution of issues. Develop and execute a transition plan to embed transformation initiatives into business-as-usual (BAU) operations upon programme completion. Partner with the Professional Services and Sales teams to design and manage effective processes for engagement status reporting, ensuring actionable insights to inform commercial strategies.
• Resource and Initiative Management: Optimise resource allocation within the commercial division to support strategic sales initiatives, RFP responses, and business development efforts. Develop and implement a structured approach to evaluating and completing RFPs, ensuring alignment with organisational objectives. Monitor commitments within sales proposals and coordinate with technical and product management teams to ensure delivery.
• Cross-Functional Collaboration and Risk Management: Act as a critical interface between the Commercial and Technical PMO teams, ensuring alignment and addressing potential misalignments in customer and product requirements. Proactively identify, communicate, and mitigate risks across programmes and initiatives.
• Performance Management and Executive Reporting: Provide high-quality reporting to the Operating Committee (OpCo) on strategic initiatives and commercial progress. Lead the Commercial division’s contributions to the annual planning process, ensuring alignment with organisational priorities.

• Extensive experience in programme management with a proven ability to navigate ambiguity and adapt to change.
• Demonstrated track record delivering cross-functional programmes end-to-end.
• Exceptional organisational, communication, and presentation skills.
• Outstanding time management skills, able to multi-task and quickly adapt to changing priorities.
• Strong team leader with excellent stakeholder engagement skills able to establish effective working relationships across the organisation.
• Proven analytical skills, being able to synthesise data points and forecast constants.
• Process oriented, problem solver, logical and pragmatic thinker.
• Knowledge or experience in financial technology and innovation.
• Prior experience in a start-up or scale-up.