Since 1968, Stewart's Scotland has been a family-owned business dedicated to creating premium Scottish shortbread, fudge, and confectionery. With over 58 years of experience, we proudly bring the authentic taste of Scotland to customers worldwide.
We're now looking for an Operations Manager to join us on a full-time, permanent basis, working Monday to Friday, 7:00am-4:30pm.
The Benefits
- Salary of up to £55,000 per annum, depending on experience
- 20 days' annual leave, plus Bank Holidays
- Employer pension contribution
- Training and development
- Paid overtime during seasonal peaks
- Team breakfast every Friday
- Monthly target lunches
- Annual team day out
This is a rewarding opportunity for an experienced operations professional with strong warehouse and stock control expertise and a practical, solutions-focused mindset to join our established family-owned organisation.
You’ll have the autonomy to take real ownership of the operation, leading a close-knit team within a business that values practical ideas, strong standards and continuous improvement.
What’s more, with paid overtime during busy periods and regular team rewards, you’ll be part of a supportive culture where hard work is recognised.
The Role
As our Operations Manager, you will lead the day-to-day warehouse and supply operations, ensuring stock is accurate, materials are available, and customer orders leave correctly and on time.
Taking ownership of stock accuracy, purchasing, packaging and materials planning, you will establish simple processes that reduce discrepancies, shortages and picking errors.
Leading a small warehouse team, you will set clear priorities and standards while creating a safe, organised and efficient working environment.
You will also co-ordinate suppliers, couriers and co-pack partners to keep inbound deliveries and customer despatches running smoothly, particularly during seasonal peaks.
Additionally, you will:
- Manage purchase orders and proactively follow up late deliveries
- Co-ordinate courier collections, exports and delivery requirements
- Standardise core warehouse processes and SOPs
- Maintain accurate supplier, item and stock data
- Identify causes of recurring operational issues and introduce practical improvements
About You
To be considered as our Operations Manager, you will need:
- Experience running day-to-day operations across warehouse, stock control, and despatch in an SME
- Solid goods-in/goods-out knowledge
- The proven ability to improve stock accuracy (cycle counts, root cause, process discipline)
- To be comfortable owning purchasing admin and supplier chasing to protect service levels
- Food handling awareness and a commitment to hygiene, traceability, and safe storage
- Confidence using systems and spreadsheets to keep records clean and produce simple reporting
- Excellent people leadership skills
- Strong attention to detail with a practical "get it sorted" mindset
Other organisations may call this role Warehouse Operations Manager, Warehouse Manager, Supply Chain Manager, Logistics Manager, Stock Control Manager, Inventory Manager, Operations Lead, or Warehouse Lead.
Webrecruit and Stewart's Scotland are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
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