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- Tasks: Engage customers, create content, and deliver exceptional experiences in a dynamic role.
- Company: Join Scottish Autism, a values-driven organisation making a real difference.
- Benefits: Flexible hours, competitive salary, and a comprehensive benefits package.
- Other info: Perfect part-time opportunity for creative individuals seeking meaningful work.
- Why this job: Make an impact while developing your skills in a supportive environment.
- Qualifications: Strong communication and digital skills; marketing experience is a plus.
The predicted salary is between 29607 - 31762 £ per year.
Part Time | Fixed Term March 2027 | Home-based – travel across Scotland required at times 14.5 hours per week | Flexible working across 4 or 5 days (can be discussed)
Salary: Starting at £29,607 (pro rata), rising to £30,061 after probation. Opportunity to progress to £31,762 at your own pace.
Are you a creative communicator who enjoys building relationships, developing content, and delivering exceptional customer experiences? Are you looking for a role where you can contribute to meaningful change while working flexibly? If so, this could be the perfect opportunity for you.
We’re looking for a proactive and imaginative Customer Engagement and Marketing Officer to join our friendly and dynamic team here at Scottish Autism. You’ll play a key role in the continued development of Elevate - our Training and Consultancy services - helping us reach new audiences, grow our impact, and ensure every customer interaction is thoughtful and engaging.
About the Role
You’ll be the first point of contact for training and consultancy enquiries and play an essential role in promoting our services and ensuring smooth, professional customer journeys from start to finish. This is a varied role where no two days are the same. You’ll be involved in everything from coordinating bookings and handling feedback to creating engaging marketing content and supporting event logistics. You’ll also support the development and delivery of marketing campaigns, helping to build awareness of our services and strengthen our Elevate brand across Scotland and beyond. Whether it’s writing compelling copy, creating content for social media, managing CRM data, or working closely with stakeholders, you’ll bring energy, organisation, and creativity to everything you do.
What We’re Looking For
- Excellent communication skills, both written and verbal
- Strong digital skills, including Microsoft Office and Canva
- Great time management, with the ability to juggle tasks and meet deadlines
- A team player who works well across departments
- A flexible, can-do attitude and attention to detail
- A commitment to delivering high-quality, inclusive customer experiences
Desirable Criteria
- Experience in customer engagement or marketing
- Knowledge of the training and consultancy sector
- Skills in graphic design and content creation
Why Join Us?
At Scottish Autism, our mission is to enable autistic people to lead fulfilling, happy lives and feel valued as members of their communities. Our team is passionate, values-driven, and committed to learning and improving together. You’ll be part of a supportive, flexible working environment that values your growth. This role is designed to fit into your week, with hours spread across 4 or 5 days, perfect for someone seeking a meaningful part‑time opportunity. We’re also proud to provide a comprehensive benefits package for our colleagues, which includes a range of Wellbeing, Development and Financial perks!
Apply by 29th May 2026. Interviews will be held on 8th June 2026. If you're ready to make a real difference while developing your skills in a creative, values‑led organisation, we’d love to hear from you.
Customer Engagement and Marketing Officer – Elevate Training and Consultancy in Alloa employer: Web Recruit Ltd
Contact Detail:
Web Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement and Marketing Officer – Elevate Training and Consultancy in Alloa
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your creativity! When you get the chance to chat with potential employers, share your ideas on customer engagement and marketing. Bring examples of your work or even mock-ups of campaigns you’d love to run.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire. Express your interest in their work and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight how your skills align with our mission at Scottish Autism and how you can contribute to Elevate.
We think you need these skills to ace Customer Engagement and Marketing Officer – Elevate Training and Consultancy in Alloa
Some tips for your application 🫡
Show Your Creative Side: When you're writing your application, let your creativity shine through! Use engaging language and examples that showcase your communication skills. Remember, we’re looking for someone who can develop content and connect with people, so make sure your personality comes across.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in customer engagement and marketing. We want to see how your skills align with our mission at Scottish Autism, so make it personal!
Be Professional Yet Approachable: While we love a friendly vibe, professionalism is key! Make sure your application is well-structured and free of typos. A polished application reflects your attention to detail, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Web Recruit Ltd
✨Know Your Audience
Before the interview, take some time to research Scottish Autism and their Elevate Training and Consultancy services. Understand their mission and values, and think about how your skills in customer engagement and marketing can contribute to their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Creativity
As a Customer Engagement and Marketing Officer, creativity is key. Prepare examples of past projects where you've developed engaging content or marketing campaigns. Bring along a portfolio if possible, or be ready to discuss how you would approach creating compelling copy or social media content for their brand.
✨Demonstrate Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions. You might even want to prepare a few questions of your own to ask about their customer engagement strategies, showing that you’re proactive and engaged.
✨Emphasise Flexibility and Teamwork
Highlight your ability to work flexibly and collaboratively across departments. Share examples of how you've successfully managed multiple tasks or worked with different teams in the past. This will demonstrate that you have the right mindset for a varied role where adaptability is essential.