At a Glance
- Tasks: Be the friendly face and voice for clients, handling inquiries and admin tasks.
- Company: Weaver Vale Housing Trust, dedicated to excellent customer service.
- Benefits: Generous leave allowance and opportunities for personal development.
- Other info: Part-time role with a fixed term contract in a vibrant community.
- Why this job: Join a supportive team and make a difference in people's lives.
- Qualifications: Strong customer service skills and Microsoft Office proficiency.
The predicted salary is between 20000 - 25000 € per year.
Weaver Vale Housing Trust is seeking a part-time Customer Experience Receptionist Administrator for a fixed term contract in Northwich. This role is crucial for providing a welcoming first point of contact for clients in the Customer Hub.
Responsibilities include:
- Handling customer inquiries both in-person and via the phone
- Performing administrative tasks
- Ensuring a positive experience
Ideal candidates will possess strong customer service abilities and experience, along with proficiency in Microsoft Office.
Attractive benefits include generous leave allowance and development opportunities.
Part-Time Customer Experience Receptionist & Admin employer: Weaver Vale Housing Trust
Weaver Vale Housing Trust is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. Located in Northwich, this role not only provides a generous leave allowance but also fosters growth opportunities within the organisation, making it an ideal place for those seeking meaningful and rewarding employment in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Experience Receptionist & Admin
✨Tip Number 1
Make sure to research Weaver Vale Housing Trust before your interview. Knowing their values and mission will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different inquiries or complaints. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Don’t forget to highlight your Microsoft Office skills! Be ready to share examples of how you've used these tools in previous roles, as this is key for the admin side of the job.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to showcase your skills and get noticed by the hiring team at Weaver Vale Housing Trust.
We think you need these skills to ace Part-Time Customer Experience Receptionist & Admin
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your abilities.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention why you’re excited about working with Weaver Vale Housing Trust and how your skills align with the job description.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Weaver Vale Housing Trust
✨Know the Company
Before your interview, take some time to research Weaver Vale Housing Trust. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer experience, prepare examples from your past work where you excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your suitability for the position.
✨Practice Common Interview Questions
Anticipate questions related to handling customer inquiries and administrative tasks. Practise your responses to questions like 'How would you handle a difficult customer?' or 'What experience do you have with Microsoft Office?' This will help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance will convey that you take the opportunity seriously and are ready to represent the company well in the Customer Hub.
