At a Glance
- Tasks: Be the friendly face of our organisation, helping customers with their inquiries.
- Company: Join Weaver Vale Housing Trust, a community-focused housing provider.
- Benefits: Enjoy generous leave, pension contributions, and ongoing development opportunities.
- Other info: Part-time role with a 12-month fixed-term contract at Gadbrook Park.
- Why this job: Make a difference in people's lives while gaining valuable customer service experience.
- Qualifications: Experience in customer service and strong Microsoft Office skills required.
The predicted salary is between 20000 - 25000 € per year.
Weaver Vale Housing Trust is seeking a part-time Customer Experience Receptionist Administrator for a 12-month fixed-term contract. Based at Gadbrook Park in Northwich, you will be the first point of contact for customer inquiries, providing excellent service and support.
Candidates should have experience in customer service and strong Microsoft Office skills.
Benefits include generous leave, pension contributions, and opportunities for ongoing development.
Customer Experience Receptionist (Part-Time, 12-month FTC) employer: Weaver Vale Housing Trust
Weaver Vale Housing Trust is an excellent employer, offering a supportive work culture where your contributions are valued and recognised. Located in the vibrant Gadbrook Park, Northwich, we provide generous leave, pension contributions, and ample opportunities for professional growth, making it an ideal place for those seeking meaningful and rewarding employment in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Receptionist (Part-Time, 12-month FTC)
✨Tip Number 1
Make sure to research Weaver Vale Housing Trust before your interview. Knowing their values and mission will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during your interview. Think about how you would handle difficult customers or resolve complaints, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your Microsoft Office skills! Be ready to discuss how you've used these tools in previous roles, as they’re essential for the Customer Experience Receptionist position.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Experience Receptionist (Part-Time, 12-month FTC)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills.
Tailor Your Application:Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention why you’re excited about being a Customer Experience Receptionist with us at Weaver Vale Housing Trust.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Weaver Vale Housing Trust
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've handled inquiries or resolved issues. This will show that you understand the importance of excellent service.
✨Familiarise Yourself with Microsoft Office
Since strong Microsoft Office skills are a must, make sure you're comfortable with the software. Practice using Word, Excel, and Outlook if you need to. You might even want to prepare a quick example of how you've used these tools in previous roles.
✨Research Weaver Vale Housing Trust
Take some time to learn about Weaver Vale Housing Trust and their values. Understanding their mission and how they serve the community will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewer. This could be about the team you'll be working with, the challenges they face, or opportunities for development. It shows you're engaged and serious about the position.
