At a Glance
- Tasks: Be the friendly face of our team, assisting customers and handling admin tasks.
- Company: Join Weaver Vale Housing Trust, a supportive organisation focused on community.
- Benefits: Part-time hours, flexible schedule, and a chance to enhance your skills.
- Other info: 12-month contract with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer experience while working in a dynamic environment.
- Qualifications: GCSEs in Maths and English, customer service experience, and Microsoft Office skills.
The predicted salary is between 12 - 15 € per hour.
Weaver Vale Housing Trust in Northwich is seeking a driven and friendly Customer Experience Receptionist Administrator for a 12-month fixed-term contract. This part-time role will involve being the first point of contact for customers, assisting with enquiries, and performing various administrative tasks.
Candidates should have GCSEs in Maths and English, customer service experience, and be proficient in Microsoft Office. The position offers a chance to improve customer experience within a supportive team environment.
Customer Experience Concierge & Admin (Part-Time, 12-Month) employer: Weaver Vale Housing Trust
Weaver Vale Housing Trust is an excellent employer that prioritises employee well-being and development, offering a supportive team environment where your contributions directly enhance customer experiences. Located in Northwich, this role not only provides valuable administrative experience but also opens doors for personal growth and career advancement within the housing sector. Join us to be part of a community-focused organisation that values your input and fosters a culture of collaboration and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Concierge & Admin (Part-Time, 12-Month)
✨Tip Number 1
Make sure you research Weaver Vale Housing Trust before your interview. Knowing their values and mission will help you connect with the team and show that you're genuinely interested in improving customer experience.
✨Tip Number 2
Practice common interview questions related to customer service. Think about your past experiences and how they relate to the role of a Customer Experience Concierge. We want you to shine!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows your enthusiasm for the role and helps you understand if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed, and we’re here to support you every step of the way in landing that part-time gig.
We think you need these skills to ace Customer Experience Concierge & Admin (Part-Time, 12-Month)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience:Make sure to highlight your customer service experience and any relevant skills in Microsoft Office. We’re looking for someone who can connect with our customers, so share specific examples of how you've done this in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Weaver Vale Housing Trust
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Customer Experience Concierge & Admin. Familiarise yourself with the job description and think about how your previous customer service experience aligns with the role.
✨Showcase Your Skills
Be ready to discuss your proficiency in Microsoft Office and any relevant administrative tasks you've handled in the past. Prepare specific examples that demonstrate your ability to assist customers effectively and manage enquiries.
✨Practice Your People Skills
As the first point of contact for customers, your interpersonal skills are crucial. Practice common interview questions with a friend or family member, focusing on how you would handle various customer scenarios. This will help you convey your friendly and approachable nature.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team environment and how they measure customer satisfaction. This shows your genuine interest in improving customer experience and helps you gauge if the company is the right fit for you.
