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- Tasks: Lead the onboarding of new service contracts and ensure seamless customer launches.
- Company: Join a global service group known for its people-first culture and commitment to quality.
- Benefits: Enjoy a competitive salary, private medical care, and 33 days holiday.
- Why this job: Make a real impact by coordinating cross-functional teams and enhancing customer experiences.
- Qualifications: Proactive planners with strong organisational skills and experience in project management are ideal.
- Other info: Full-time role based in Monmouthshire, Monday to Friday, 8am to 5pm.
The predicted salary is between 32000 - 37000 £ per year.
Salary: £32,000–£37,000 + Private Medical, 33 Days Holiday
Location: Monmouthshire (Full-Time, Permanent)
The Company: We’re partnered with a large international service group delivering essential operational and workplace support solutions across multiple sectors. Operating at scale in over 25 countries, they’re known for a strong people-first culture and consistent investment in quality and process improvement.
The Role: As Onboarding Manager, you’ll lead and coordinate the smooth rollout of new service contracts. From planning initial installations to managing timelines, training, and internal coordination, you’ll be the central point of contact ensuring customers experience a seamless launch. This is a high-impact role, working cross-functionally with operations, sales, and account teams to meet customer expectations from day one.
The Right Candidate: You’ll be a proactive planner with excellent organisational and communication skills. Experience in managing multi-step project timelines or service launches is ideal. You should be confident handling multiple stakeholders, comfortable working with systems (Microsoft and ERP), and bring a strong customer-first mindset. Experience in a similar onboarding, implementation, or coordination role is beneficial.
The Offer:
- £32,000–£37,000 salary
- Monday–Friday, 8am–5pm
- 33 Days Holiday
Onboarding Manager employer: Weatherhead Sons Ltd
Contact Detail:
Weatherhead Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Manager
✨Tip Number 1
Familiarise yourself with the company's culture and values. Since they emphasise a people-first approach, showcasing your alignment with this mindset during any interactions can set you apart.
✨Tip Number 2
Prepare to discuss your experience in managing multi-step project timelines. Be ready to share specific examples of how you've successfully coordinated similar projects in the past, as this will demonstrate your capability for the role.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the onboarding process and company expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Showcase your communication skills during any conversations. As the role involves liaising with multiple stakeholders, demonstrating your ability to convey information clearly and effectively will be crucial.
We think you need these skills to ace Onboarding Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, onboarding, and coordination. Use specific examples that demonstrate your organisational skills and ability to manage multiple stakeholders.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Onboarding Manager role. Discuss how your proactive planning and customer-first mindset align with the company's values and the requirements of the position.
Highlight Relevant Skills: Emphasise your communication skills and experience with systems like Microsoft and ERP in both your CV and cover letter. Provide examples of how you've successfully managed timelines and service launches in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Weatherhead Sons Ltd
✨Showcase Your Project Management Skills
As an Onboarding Manager, you'll need to demonstrate your ability to manage multi-step project timelines. Be prepared to discuss specific examples from your past experiences where you successfully coordinated complex projects or service launches.
✨Emphasise Communication and Coordination
This role requires excellent communication skills, especially when working with multiple stakeholders. During the interview, highlight instances where your communication made a significant impact on project outcomes or customer satisfaction.
✨Demonstrate a Customer-First Mindset
The company values a strong customer-first approach. Prepare to share examples of how you've prioritised customer needs in previous roles, and how you plan to ensure a seamless onboarding experience for clients.
✨Familiarise Yourself with Relevant Tools
Since the role involves working with systems like Microsoft and ERP, it’s beneficial to mention your proficiency with these tools. If you have experience using similar software, be ready to discuss how it has helped you in managing projects effectively.
