Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead onsite IT support, resolve technical issues, and enhance IT services.
- Company: Reputable financial institution in London with a focus on innovation.
- Benefits: Salary of £37,000-£41,000, personal development opportunities, and involvement in tech projects.
- Why this job: Be the go-to IT expert and make a real difference in a dynamic environment.
- Qualifications: Minimum three years of experience and ITIL v4 certification required.
- Other info: Join a supportive team and grow your career in technology.
The predicted salary is between 37000 - 41000 £ per year.
A financial institution in London seeks an experienced IT Support Specialist to be the main onsite IT presence in their office. You will resolve technical issues, support colleagues across the business, and contribute to improvements in the IT service.
The ideal candidate has at least three years of experience, holds an ITIL v4 certification, and possesses strong problem-solving skills.
This role offers a salary of £37,000-£41,000 per annum with opportunities for personal development and involvement in technology projects.
London IT Service Desk Lead — Onsite & Impactful employer: Weatherbys Private Bank
Contact Detail:
Weatherbys Private Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London IT Service Desk Lead — Onsite & Impactful
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in financial institutions. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and problem-solving techniques. We all know that being able to demonstrate your expertise in real-time can set you apart from the competition.
✨Tip Number 3
Showcase your ITIL v4 knowledge during interviews. We want to see how you can apply those principles to improve service delivery and resolve issues efficiently. It’s all about making an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace London IT Service Desk Lead — Onsite & Impactful
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially your IT support skills and any ITIL v4 certification. We want to see how your background aligns with the role, so don’t be shy about showcasing your problem-solving prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Service Desk Lead position. Share specific examples of how you've resolved technical issues in the past and contributed to service improvements.
Showcase Your Soft Skills: While technical skills are crucial, we also value strong interpersonal abilities. Highlight your communication skills and how you’ve supported colleagues in previous roles. This will show us that you can be the main onsite IT presence we need!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Weatherbys Private Bank
✨Know Your ITIL v4 Inside Out
Make sure you brush up on your ITIL v4 knowledge before the interview. Be ready to discuss how you've applied ITIL principles in your previous roles, especially in problem management and service improvement. This will show that you're not just certified but also experienced in using those concepts effectively.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of technical issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to tackle challenges head-on, which is crucial for this role.
✨Understand the Company Culture
Research the financial institution's values and culture. Tailor your responses to align with their mission and demonstrate how you can contribute positively to their team. Showing that you understand their environment will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their current IT projects or how they measure success in the IT service desk. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
