At a Glance
- Tasks: Support racing clients with VAT submissions and handle queries in a dynamic environment.
- Company: Join Weatherbys, a leader in the racing banking industry with a focus on inclusion.
- Benefits: Competitive salary, hybrid working, full training, and clear career progression.
- Other info: Enjoy a supportive team culture that values learning and development.
- Why this job: Gain unique insights into the racing industry while building strong client relationships.
- Qualifications: Strong communication skills and a commitment to excellent customer service.
The predicted salary is between 27500 - 29000 € per year.
Wellingborough (Hybrid, with up to 2 days working from home after probation) Salary £27,500 - £29,000 per annum. Build a career with real structure, training and progression. As a Racing Bank Associate, you’ll support racing clients by preparing accurate VAT submissions, handling client queries and keeping accounts running smoothly. This role sits within our Racing Bank team and offers full training from day one. Over time, there is scope to progress into a more senior Racing Bank Executive role as your confidence, knowledge and responsibility grow. You’ll work 37.5 hours per week, Monday to Friday, either 8.30am-5pm or 9am-5.30pm. During training, you’ll be based in our Wellingborough office. After completing probation, you’ll be able to work from home up to two days per week.
Why join Weatherbys
You’ll be supported to develop your skills by a team that takes coaching seriously and makes time to help you learn. This is a role where accuracy, care and good service matter, and where you’ll be trusted to build long‑term relationships with clients. Alongside your day‑to‑day work, you’ll gain exposure to the racing industry and the specialist banking support that underpins it, something few roles can offer.
What You’ll Be Doing
- Supporting a portfolio of racing clients with their VAT requirements
- Preparing accurate VAT returns and ensuring submissions meet HMRC deadlines
- Processing invoices, VAT registrations and de‑registrations
- Responding to client queries by phone and email, resolving issues or passing them on appropriately
- Keeping client records up to date and working with care and attention to detail
- Working closely with colleagues to provide a consistent, high‑quality service
What Matters For This Role
- Strong transferable skills from an office‑based, administrative or customer‑focused role
- The ability to organise your workload, meet deadlines and work accurately
- Clear and confident communication, both written and verbal
- A genuine commitment to good customer service
- Willingness to learn and take on feedback
- A collaborative approach and comfort working as part of a team
- Working knowledge of Microsoft Office, particularly Excel
Our commitment to inclusion
At Weatherbys Banking Group, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities. As a proud Disability Confident Committed employer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.
Racing Bank Associate employer: Weatherbys Ltd
Weatherbys Banking Group is an exceptional employer that prioritises employee development and offers a supportive work culture. With comprehensive training from day one, opportunities for career progression, and the flexibility of hybrid working after probation, employees can thrive in a dynamic environment while building meaningful relationships within the racing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Racing Bank Associate
✨Tip Number 1
Get to know the company! Research Weatherbys and their Racing Bank team. Understanding their values and what they do will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and VAT processes. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Racing Bank Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Racing Bank Associate role. Highlight any office-based, administrative, or customer-focused roles you've had, and don’t forget to mention your attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. Be sure to show off your communication skills and genuine commitment to customer service.
Showcase Your Skills:In your application, emphasise your organisational skills and ability to meet deadlines. Mention any experience with Microsoft Office, especially Excel, as it’s key for this role. We love seeing candidates who are eager to learn and grow!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Weatherbys Ltd
✨Know Your VAT Basics
Since the role involves preparing VAT submissions, brush up on your VAT knowledge. Familiarise yourself with common terms and processes related to VAT returns. This will not only show your interest in the role but also help you answer any technical questions confidently.
✨Showcase Your Customer Service Skills
This position requires a genuine commitment to good customer service. Prepare examples from your past experiences where you successfully resolved client queries or improved customer satisfaction. Highlighting these skills will demonstrate that you understand the importance of building long-term relationships with clients.
✨Demonstrate Attention to Detail
Accuracy is key in this role, so be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether it was in processing invoices or maintaining records. This will reassure them that you can handle the responsibilities of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and progression within the company. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with your interviewers on a deeper level.
