At a Glance
- Tasks: Support racing clients with VAT submissions and handle queries in a dynamic environment.
- Company: Join Weatherbys, a leader in the racing banking industry with a supportive culture.
- Benefits: Competitive salary, hybrid working, and comprehensive training from day one.
- Other info: Diverse and inclusive workplace with opportunities for career progression.
- Why this job: Gain unique insights into the racing industry while building valuable client relationships.
- Qualifications: Strong communication skills and a commitment to excellent customer service.
The predicted salary is between 27500 - 29000 € per year.
Wellingborough (Hybrid, with up to 2 days working from home after probation)
Salary £27,500 - £29,000 per annum
Build a career with real structure, training and progression. As a Racing Bank Associate, you’ll support racing clients by preparing accurate VAT submissions, handling client queries and keeping accounts running smoothly. This role sits within our Racing Bank team and offers full training from day one. Over time, there is scope to progress into a more senior Racing Bank Executive role as your confidence, knowledge and responsibility grow.
You’ll work 37.5 hours per week, Monday to Friday, either 8.30am-5pm or 9am-5.30pm. During training, you’ll be based in our Wellingborough office. After completing probation, you’ll be able to work from home up to two days per week.
Why join Weatherbys
You’ll be supported to develop your skills by a team that takes coaching seriously and makes time to help you learn. This is a role where accuracy, care and good service matter, and where you’ll be trusted to build long‑term relationships with clients. Alongside your day‑to‑day work, you’ll gain exposure to the racing industry and the specialist banking support that underpins it, something few roles can offer.
What you’ll be doing
- Supporting a portfolio of racing clients with their VAT requirements
- Preparing accurate VAT returns and ensuring submissions meet HMRC deadlines
- Processing invoices, VAT registrations and de‑registrations
- Responding to client queries by phone and email, resolving issues or passing them on appropriately
- Keeping client records up to date and working with care and attention to detail
- Working closely with colleagues to provide a consistent, high‑quality service
What matters for this role
- Strong transferable skills from an office‑based, administrative or customer‑focused role
- The ability to organise your workload, meet deadlines and work accurately
- Clear and confident communication, both written and verbal
- A genuine commitment to good customer service
- Willingness to learn and take on feedback
- A collaborative approach and comfort working as part of a team
- Working knowledge of Microsoft Office, particularly Excel
Our commitment to inclusion
At Weatherbys Banking Group, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities. As a proud Disability Confident Committed employer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.
Racing Bank Associate in Wellingborough employer: Weatherbys Banking Group
Weatherbys Banking Group is an exceptional employer that prioritises employee development and offers a supportive work culture. With structured training, opportunities for progression, and the flexibility of hybrid working after probation, employees can thrive in their roles while enjoying a unique insight into the racing industry. The commitment to inclusion and diversity further enhances the workplace, making it a rewarding environment for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Racing Bank Associate in Wellingborough
✨Tip Number 1
Get to know the company! Research Weatherbys and their Racing Bank team. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about examples from your past experiences that showcase your skills, especially in handling client queries and working collaboratively.
✨Tip Number 3
Don’t forget to ask questions! Interviews are a two-way street. Prepare thoughtful questions about the role, training opportunities, and the team dynamics. This shows your enthusiasm and helps you determine if it’s the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It reinforces your interest in the position and gives you another chance to highlight why you’d be a great addition to the Racing Bank team.
We think you need these skills to ace Racing Bank Associate in Wellingborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Racing Bank Associate role. Highlight any relevant office-based or customer-focused experience, and don’t forget to mention your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. Be sure to show off your communication skills and genuine commitment to customer service.
Show Off Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. Double-check everything before you hit send – it shows us you care about quality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Weatherbys Banking Group
✨Know Your VAT Basics
Since the role involves preparing VAT submissions, brush up on your VAT knowledge. Familiarise yourself with common terms and processes related to VAT returns. This will not only show your interest in the role but also help you answer any technical questions confidently.
✨Showcase Your Customer Service Skills
This position requires a genuine commitment to good customer service. Prepare examples from your past experiences where you successfully resolved client queries or improved customer satisfaction. Highlighting these skills will demonstrate that you understand the importance of client relationships.
✨Demonstrate Attention to Detail
Accuracy is key in this role, so be ready to discuss how you ensure precision in your work. Bring examples of how you've managed tasks that required meticulous attention to detail, whether in previous jobs or during your studies.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the progression path within the Racing Bank team. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
