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For Companies At a Glance
- Tasks: Provide technical support, resolve incidents, and mentor your colleagues.
- Company: Leading financial services provider with a modern, team-focused environment.
- Benefits: Salary between £37,000 and £41,000, plus professional growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the financial sector.
- Qualifications: 3+ years of experience, ITIL v4 certification, and expertise in M365 and Windows.
- Other info: Great opportunities for career development in a supportive atmosphere.
The predicted salary is between 37000 - 41000 £ per year.
A leading financial services provider is seeking a Senior IT Service Desk Engineer for their London office. This role involves providing technical support, resolving incidents, and mentoring colleagues.
The ideal candidate will have:
- 3+ years of experience
- ITIL v4 certification
- Expertise in tools such as M365 and Windows
The position offers a salary between £37,000 and £41,000 per annum with opportunities for professional growth and development in a modern team-focused environment.
Senior Onsite IT Service Desk Engineer — London employer: Weatherbys Bank Ltd
Contact Detail:
Weatherbys Bank Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Onsite IT Service Desk Engineer — London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Senior IT Service Desk Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills, especially around M365 and Windows, and be ready to showcase your ITIL v4 knowledge. We recommend doing some mock interviews with friends or using online resources to get comfortable with common questions.
✨Tip Number 3
Show off your mentoring skills! Since this role involves guiding colleagues, think of examples from your past experiences where you've helped others grow. We want to see how you can contribute to a team-focused environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Onsite IT Service Desk Engineer — London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially your 3+ years in IT support and any ITIL v4 certification. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in M365 and Windows!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your passion for mentoring colleagues and how you can contribute to our modern, team-focused environment.
Showcase Problem-Solving Skills: In your application, give examples of how you've resolved incidents in the past. We love seeing candidates who can think on their feet and tackle challenges head-on, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Weatherbys Bank Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially with M365 and Windows. Be ready to discuss specific incidents you've resolved in the past and how you approached them. This will show your expertise and problem-solving abilities.
✨Showcase Your Mentoring Skills
Since mentoring is part of the role, think of examples where you've helped colleagues or improved team performance. Share how you approach teaching others and fostering a collaborative environment, as this will resonate well with the interviewers.
✨Understand ITIL v4 Principles
Familiarise yourself with ITIL v4 concepts and be prepared to discuss how you've applied these principles in your previous roles. Highlight any specific processes you've improved or implemented, as this will demonstrate your commitment to best practices in IT service management.
✨Prepare Questions About Growth Opportunities
Since the position offers professional growth, come prepared with questions about career development within the company. This shows your enthusiasm for the role and your desire to contribute to the team's success while advancing your own skills.
