At a Glance
- Tasks: Support racing clients with VAT submissions and handle queries.
- Company: Join Weatherbys, a leader in the racing banking industry.
- Benefits: Salary up to £29,000, hybrid work, and full training provided.
- Other info: Diverse and inclusive workplace with opportunities for career progression.
- Why this job: Gain unique insights into the racing industry while building client relationships.
- Qualifications: Strong communication skills and a commitment to customer service.
The predicted salary is between 27500 - 29000 € per year.
Wellingborough (Hybrid, with up to 2 days working from home after probation)
Salary £27,500 - £29,000 per annum
Build a career with real structure, training and progression. As a Racing Bank Associate, you’ll support racing clients by preparing accurate VAT submissions, handling client queries and keeping accounts running smoothly. This role sits within our Racing Bank team and offers full training from day one. Over time, there is scope to progress into a more senior Racing Bank Executive role as your confidence, knowledge and responsibility grow. You’ll work 37.5 hours per week, Monday to Friday, either 8.30am-5pm or 9am-5.30pm. During training, you’ll be based in our Wellingborough office. After completing probation, you’ll be able to work from home up to two days per week.
Why join Weatherbys
You’ll be supported to develop your skills by a team that takes coaching seriously and makes time to help you learn. This is a role where accuracy, care and good service matter, and where you’ll be trusted to build long‑term relationships with clients. Alongside your day‑to‑day work, you’ll gain exposure to the racing industry and the specialist banking support that underpins it, something few roles can offer.
What you’ll be doing
- Supporting a portfolio of racing clients with their VAT requirements
- Preparing accurate VAT returns and ensuring submissions meet HMRC deadlines
- Processing invoices, VAT registrations and de‑registrations
- Responding to client queries by phone and email, resolving issues or passing them on appropriately
- Keeping client records up to date and working with care and attention to detail
- Working closely with colleagues to provide a consistent, high‑quality service
What matters for this role
- Strong transferable skills from an office‑based, administrative or customer‑focused role
- The ability to organise your workload, meet deadlines and work accurately
- Clear and confident communication, both written and verbal
- A genuine commitment to good customer service
- Willingness to learn and take on feedback
- A collaborative approach and comfort working as part of a team
- Working knowledge of Microsoft Office, particularly Excel
Our commitment to inclusion
At Weatherbys Banking Group, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities. As a proud Disability Confident Committed employer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.
Racing Bank Associate employer: Weatherbys Bank Ltd
Weatherbys Banking Group is an exceptional employer that prioritises employee development and offers a supportive work culture. With structured training from day one, opportunities for progression, and the flexibility of hybrid working after probation, employees can thrive in their roles while enjoying a unique insight into the racing industry. The commitment to diversity and inclusion further enhances the workplace, making it a rewarding environment for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Racing Bank Associate
✨Tip Number 1
Network like a pro! Reach out to people in the racing industry or those already working at Weatherbys. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of VAT and the racing industry. Show us you’re keen and ready to learn, and don’t forget to highlight your customer service skills!
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being clear and confident will help you shine when it comes to client interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Racing Bank Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Racing Bank Associate role. Highlight any office-based, administrative, or customer-focused roles you've had, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the racing industry and how your skills can help us support our clients effectively.
Showcase Your Communication Skills:Since clear communication is crucial for this role, make sure your written application is well-structured and free of errors. This will demonstrate your attention to detail, which we value highly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Weatherbys Bank Ltd
✨Know Your VAT Basics
Since the role involves preparing accurate VAT submissions, brush up on your VAT knowledge before the interview. Familiarise yourself with common terms and processes related to VAT, as this will show your commitment and understanding of the job requirements.
✨Showcase Your Customer Service Skills
This position requires a genuine commitment to good customer service. Prepare examples from your past experiences where you successfully resolved client queries or handled difficult situations. This will demonstrate your ability to build long-term relationships with clients.
✨Demonstrate Attention to Detail
Accuracy is key in this role, so be ready to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to keep your work organised and error-free, especially when dealing with client records and submissions.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and progression within the company. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding their commitment to inclusion.
