KK Group is seeking a Customer & Community Service Manager to oversee customer support across KK Membership and KK Cruise, while managing a vibrant online members club. You will respond to inquiries, resolve issues, and ensure a welcoming, well-moderated community.
Ideal candidates will have strong customer service experience, CRM familiarity, and excellent communication and organizational skills. Remote-friendly, with flexible hours during launches and events.
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Remote Customer & Community Experience Lead employer: WeAreX Ltd
At KK Group, we pride ourselves on being an exceptional employer that fosters creativity and innovation in the luxury events sector. Our collaborative work culture encourages personal growth and development, offering opportunities to lead high-profile projects while enjoying a comprehensive benefits package, including gym membership and private health care. With a focus on creating memorable experiences and a commitment to employee well-being, we are dedicated to shaping the future of live events in a dynamic and supportive environment.
