At a Glance
- Tasks: Lead UX design initiatives to enhance colleague experiences and drive innovative solutions.
- Company: Join a forward-thinking company focused on user-centred design and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and mentorship.
- Why this job: Shape the future of user experience while making a real impact on daily operations.
- Qualifications: Proven UX design experience and strong leadership skills in research and design.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for a Design Manager to uncover opportunity in everything—from large, ground-breaking projects to small improvements that make an immediate difference. As Design Manager for Store Operations, you’ll be part of a colleague experience team shaping tools and services used daily by hundreds of thousands of colleagues. This is a role where you can balance strategic thinking with hands‑on delivery, bringing a passion for design craft while defining the future of user experience. You’ll guide research, evolve design processes, and inspire your team to push boundaries, working closely with Product, Data Science, and Engineering to deliver innovative, user‑centred solutions. With a strong focus on data and insights, you’ll ensure every decision is grounded in real user and colleague needs while championing exceptional UX across the business.
Responsibilities
- Driving a strong human‑centred design approach across your domain
- Leading teams to identify user needs through evidence‑based research and insights
- Owning and being accountable for UX outputs delivered by your team
- Supporting and shaping design strategy across key projects
- Ensuring teams are solving the right problems effectively and efficiently
- Contributing to and supporting business KPIs through design outcomes
- Promoting and evangelising design best practice across the organisation
- Communicating clearly with stakeholders at all levels, including senior leadership
- Creating an environment of strong cross‑functional collaboration
- Challenging and influencing product direction and strategic roadmaps
- Leading workshops, design reviews, and key ceremonies
- Driving continuous improvement across design and research teams
- Managing recruitment, onboarding, and line management responsibilities
- Improving design, research, and development processes to increase efficiency
- Supporting resource planning and team capability development
- Advocating for and contributing to the design system
- Mentoring and developing team members to achieve their full potential
Qualifications
- Proven experience across end‑to‑end UX design processes, from research to delivery
- Strong skills in user research, journey mapping, IA, prototyping, and testing
- Expertise in workshops, facilitation, and stakeholder engagement
- Experience leading high‑performing research and design teams
- Deep understanding of UX, interaction design, usability, and human‑centred design principles
- Strong ability to translate concepts into functional, user‑validated solutions
- Experience conducting primary user research and applying insights effectively
- Excellent communication and presentation skills across cross‑functional teams
Lead UX Design Manager, Store Operations in Welwyn Garden City employer: WeAreTechWomen
As a Lead UX Design Manager at our company, you will thrive in a dynamic and collaborative work culture that prioritises innovation and employee growth. We offer a range of benefits including professional development opportunities, a strong focus on work-life balance, and the chance to make a meaningful impact on the daily experiences of hundreds of thousands of colleagues. Join us in shaping the future of user experience while enjoying the unique advantages of working in a vibrant location that fosters creativity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Lead UX Design Manager, Store Operations in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. We recommend tailoring it to the specific role you’re applying for, showcasing projects that align with the company’s needs.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to UX design. We suggest doing mock interviews with friends or mentors to build confidence and get feedback.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead UX Design Manager, Store Operations in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Design:When writing your application, let your passion for design shine through! Share specific examples of projects where you’ve made a difference, whether big or small. We want to see how you balance strategic thinking with hands-on delivery.
Highlight Your User-Centred Approach:Make sure to emphasise your experience with human-centred design. Talk about how you've used user research and insights to drive design decisions. We love seeing candidates who can ground their work in real user needs!
Communicate Clearly:Your written application is a chance to showcase your communication skills. Be clear and concise, and don’t forget to tailor your language to match the job description. We appreciate candidates who can communicate effectively with stakeholders at all levels.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WeAreTechWomen
✨Know Your UX Fundamentals
Brush up on your knowledge of end-to-end UX design processes. Be ready to discuss your experience with user research, journey mapping, and prototyping. This will show that you understand the core principles and can apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led high-performing teams in the past. Highlight your ability to inspire and mentor team members, as well as how you've driven collaboration across cross-functional teams. This is crucial for a Design Manager role.
✨Be Data-Driven
Since the role emphasises a strong focus on data and insights, come prepared with examples of how you've used data to inform design decisions. Discuss specific projects where your evidence-based approach made a significant impact.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex design concepts. Be ready to engage with stakeholders at all levels, including senior leadership, and demonstrate your ability to influence product direction through effective communication.
