At a Glance
- Tasks: Lead design projects that enhance colleague experiences and drive user-centred solutions.
- Company: Join a dynamic team focused on innovative design in a collaborative environment.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: This role offers a chance to mentor others and influence design strategy.
- Why this job: Make a real impact by shaping tools used by thousands of colleagues every day.
- Qualifications: Experience in UX design, user research, and leading creative teams is essential.
The predicted salary is between 50000 - 60000 £ per year.
We’re looking for a Design Manager to uncover opportunity in everything—from large, ground-breaking projects to small improvements that make an immediate difference. As Design Manager for Store Operations, you’ll be part of a colleague experience team shaping tools and services used daily by hundreds of thousands of colleagues. This is a role where you can balance strategic thinking with hands‑on delivery, bringing a passion for design craft while defining the future of user experience. You’ll guide research, evolve design processes, and inspire your team to push boundaries, working closely with Product, Data Science, and Engineering to deliver innovative, user‑centred solutions. With a strong focus on data and insights, you’ll ensure every decision is grounded in real user and colleague needs while championing exceptional UX across the business.
Responsibilities
- Driving a strong human‑centred design approach across your domain
- Leading teams to identify user needs through evidence‑based research and insights
- Owning and being accountable for UX outputs delivered by your team
- Supporting and shaping design strategy across key projects
- Ensuring teams are solving the right problems effectively and efficiently
- Contributing to and supporting business KPIs through design outcomes
- Promoting and evangelising design best practice across the organisation
- Communicating clearly with stakeholders at all levels, including senior leadership
- Creating an environment of strong cross‑functional collaboration
- Challenging and influencing product direction and strategic roadmaps
- Leading workshops, design reviews, and key ceremonies
- Driving continuous improvement across design and research teams
- Managing recruitment, onboarding, and line management responsibilities
- Improving design, research, and development processes to increase efficiency
- Supporting resource planning and team capability development
- Advocating for and contributing to the design system
- Mentoring and developing team members to achieve their full potential
Qualifications
- Proven experience across end‑to‑end UX design processes, from research to delivery
- Strong skills in user research, journey mapping, IA, prototyping, and testing
- Expertise in workshops, facilitation, and stakeholder engagement
- Experience leading high‑performing research and design teams
- Deep understanding of UX, interaction design, usability, and human‑centred design principles
- Strong ability to translate concepts into functional, user‑validated solutions
- Experience conducting primary user research and applying insights effectively
- Excellent communication and presentation skills across cross‑functional teams
Design Manager - Colleague Experience (12 Month Fixed Term Contract) in Welwyn Garden City employer: WeAreTechWomen
As a Design Manager at our company, you will thrive in a dynamic and collaborative work culture that prioritises innovation and employee growth. We offer a supportive environment where your design expertise will directly impact the colleague experience of hundreds of thousands, with opportunities for professional development and mentorship. Located in a vibrant area, our team is dedicated to pushing boundaries and championing exceptional user experiences, making this an exciting place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Design Manager - Colleague Experience (12 Month Fixed Term Contract) in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance, walk potential employers through your projects and explain your design process.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to UX design. Think about how you can showcase your strategic thinking and hands-on delivery skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Design Manager - Colleague Experience (12 Month Fixed Term Contract) in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Design:When writing your application, let your passion for design shine through! Share specific examples of projects where you’ve made a difference, and how your design craft has impacted user experience. We want to see your enthusiasm for creating innovative solutions!
Be User-Centric:Remember, this role is all about understanding user needs. In your application, highlight your experience with user research and how you've used insights to drive design decisions. Show us that you can balance strategic thinking with hands-on delivery, just like we do at StudySmarter.
Communicate Clearly:Strong communication skills are key in this role. Make sure your application is clear and concise, showcasing your ability to engage with stakeholders at all levels. We love seeing candidates who can articulate their ideas effectively, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at WeAreTechWomen
✨Know Your Design Principles
Make sure you brush up on your understanding of human-centred design principles. Be ready to discuss how you've applied these in past projects, especially when it comes to user research and journey mapping. This will show that you can balance strategic thinking with hands-on delivery.
✨Showcase Your Team Leadership Skills
Prepare examples of how you've led high-performing design teams in the past. Talk about your experience in mentoring team members and how you've fostered a collaborative environment. This is key, as the role involves guiding teams and inspiring them to push boundaries.
✨Communicate Clearly with Stakeholders
Practice articulating your design decisions and processes clearly. You’ll need to communicate effectively with various stakeholders, including senior leadership. Think of specific instances where your communication made a difference in project outcomes.
✨Bring Data-Driven Insights
Be ready to discuss how you've used data and insights to inform your design decisions. Prepare to share examples of how you've conducted primary user research and applied those insights to create user-centred solutions. This will demonstrate your strong focus on real user needs.
