At a Glance
- Tasks: Lead a revolutionary safety programme in retail, ensuring teams are equipped for real-time support.
- Company: Join a forward-thinking company committed to colleague safety and innovation.
- Benefits: Inclusive workplace, competitive salary, and opportunities for personal growth.
- Other info: Dynamic role with a focus on collaboration and stakeholder engagement.
- Why this job: Make a tangible impact on colleague safety while driving innovative change.
- Qualifications: Proven experience in technology delivery and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Are you ready to pioneer a game-changing approach to safety in retail? As the Technical Programme Manager for Live Incident Response, you will be at the forefront of a cutting‑edge initiative designed to revolutionise how our colleagues access support when it matters most. This is not just a programme-it’s the next evolution of our colleague safety strategy, seamlessly blending robust strategic infrastructure with specialist security components.
Role purpose
You will own and drive the Live Incident Response programme end‑to‑end, using trusted programme methods, tools and meetings to ensure quality delivery to achieve measurable impact. You’ll empower teams, orchestrate cross‑functional collaboration, and co‑ordinate in‑store installations to ensure that stores are equipped to provide in‑the‑moment help when incidents arise. Reporting to a Lead Technical Program Manager you will be responsible for driving, leading and delivering the programmes within your remit.
Programme strategy
Defining, establishing & delivering work within an agreed and aligned programme strategy, learning from existing program practices we have within the team, as well as bringing fresh new ideas to the team & Tesco. This will include collaboratively assessing the viability and value of a program or project and the readiness of the teams and stakeholders to take on the program.
Stakeholder management
Develop and deliver stakeholder engagement strategies and plans. Identify, manage, and communicate effectively with a diverse group of stakeholders. Ability to show empathy, listen actively and express ideas and facts in a clear and confident manner both verbally and written. Ability to influence without authority and report, present, manage meetings and facilitate effectively.
Program communications
Be able to create a persuasive storyline / case for change to support your program, producing communication and engagement materials and owning communications to stakeholders. Ensure all materials are designed and produced in a timely manner and align to wider messages and are on brand.
People‑focused
Be the 'go to' person for expertise on how to deliver and manage this programme. Represent the end user and support teams throughout and understand the experiences of both the customer and teams supporting the processes. Assist in the provision of transition support to a sustainable business as usual environment.
Qualifications
- A proven accomplished record of delivering technology; having done so across multiple teams in multiple geographies
- Experience of building credible relationships and influencing management and leadership teams
- Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience
- The ability to influence without authority
Personal qualities
- Flexibility, ability to plan and organise, responsiveness, creativity, self‑starter
- Demonstrate resilience during change and continue delivery
We are proud to be an accredited Disability Confident Leader, where everyone's welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process.
Technical Programme Manager - Live Incident Response employer: WeAreTechWomen
At Tesco, we are committed to fostering a dynamic and inclusive work environment where innovation thrives. As a Technical Programme Manager for Live Incident Response, you will not only lead transformative safety initiatives but also benefit from our strong emphasis on employee development and collaboration across diverse teams. With a focus on meaningful impact and a culture that values every voice, Tesco offers a unique opportunity to grow your career while making a real difference in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Programme Manager - Live Incident Response
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for interviews by practising common questions related to programme management and stakeholder engagement. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively.
✨Tip Number 3
Showcase your passion for safety and innovation during interviews. Share examples of how you've driven change in previous roles, especially in tech or programme management. This will resonate well with the company's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Programme Manager - Live Incident Response
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Programme Manager. Highlight your experience in managing programmes, especially those that involve cross-functional collaboration and stakeholder engagement. We want to see how your skills align with our mission to revolutionise safety in retail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our Live Incident Response programme. Be sure to weave in examples of your past successes and how they relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills:Since this role requires excellent verbal and written communication, make sure your application reflects that. Use clear, concise language and structure your documents well. We want to see that you can articulate complex ideas simply and effectively, just like you would in the role!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our team at StudySmarter!
How to prepare for a job interview at WeAreTechWomen
✨Know Your Programme Inside Out
Before the interview, dive deep into the Live Incident Response programme. Understand its goals, the technology involved, and how it fits into the broader safety strategy. This will help you articulate your vision and show that you're genuinely invested in the role.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully engaged with diverse stakeholders in the past. Highlight your ability to listen actively, express ideas clearly, and influence without authority. This is crucial for the Technical Programme Manager role, so make sure to have specific instances ready to discuss.
✨Communicate with Confidence
Practice articulating complex concepts in a simple way. You’ll need to present your ideas clearly to various audiences, so consider doing mock interviews with friends or colleagues. This will help you refine your communication style and ensure you come across as confident and knowledgeable.
✨Emphasise Your People-Focused Approach
Be prepared to discuss how you prioritise the needs of both customers and teams. Share examples of how you've supported end users and facilitated smooth transitions in previous roles. This will demonstrate your commitment to creating a sustainable business environment and your understanding of the human element in programme management.
